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Hotel Alpina
Hotels
8.6
/10
Very Good
305 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
This hotel is beside the Hotel Tannenhof which is the lobby you go to to check in. Hotel Alpina is the epitome of what you would expect for a swiss hotel stay. I loved everything about it. The room with a balcony, the elevator with its quirks, and the community guest area. Highly recommend taking the Matterhorn Glacier Express to get the most amazing mountain views. October also provided jaw dropping colours. For me this was a dream come true stay.
Olivia
10.0
/ 10
Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Cheryl
10.0
/ 10
Quiet area. Rooms are quite small, but that's expected in an older European hotel. Had a nice powerful shower stay! You check in at a neighboring hotel and walk a few meters to the Alpina. There is a nice large lounge area where you can also sure your luggage if needed. We had a small chain to keep ours secured, but I don't think it was necessary. I would stay here again.
In the Area
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5 Englischer Viertel, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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WiFi
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Available Room Types in Hotel Alpina
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What's around Hotel Alpina
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5 Englischer Viertel, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Discover More About Hotel Alpina
Location
Hotel Alpina is located in area / city Zermatt.
About Hotel Alpina
Hotel Alpina is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Hotel Alpina is a hotel with great comfort and excellent service according to most hotel's guests.
Hotel Alpina is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Alpina
Others
Hotel Services
- Newspaper in lobby
- Tours
- Luggage storage
- Front desk
Things to Do
- Picnic area
- Garden
- Library
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Terrace
Nearby Facilities
- Hair salon
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Alpina
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
- Pet fee: CHF 25.00 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: CHF 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Air conditioning is not provided
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. This property is in a car-free zone and can be reached only by train or taxi.
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | 15:00 - 21:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Alpina | 23 |
Another facilities in Hotel Alpina | Newspaper in lobby, Tours, Luggage storage, Front desk, Picnic area |
Frequently asked question in Hotel Alpina
What are available facilities at Hotel Alpina?
There are top facilites at Hotel Alpina such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alpina?
The standard check-in time at Hotel Alpina is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Alpina provide breakfast?
Yes, Hotel Alpina provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Alpina
Traveloka (4)
Other sources (305)
8.6
Very Good
From 305 reviews
Cleanliness
9.0
Room Comfort
8.4
Service and Facilites
8.8
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Traveler Reviews Hotel Alpina
Number of reviews per page
20
40
Top reviews
Ann-Victoria
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved my stay there! Great views and amazing time! Highly recommend
Claudine
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Walls are very thin, can hear everything from every room. Pillows were non existent. Advised reception of closet not closing and shower not draining properly, no one came to check on our room even though we were told someone would. Disappointing stay. Only positive was the breakfast was very good variety.
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This hotel is beside the Hotel Tannenhof which is the lobby you go to to check in. Hotel Alpina is the epitome of what you would expect for a swiss hotel stay. I loved everything about it. The room with a balcony, the elevator with its quirks, and the community guest area. Highly recommend taking the Matterhorn Glacier Express to get the most amazing mountain views. October also provided jaw dropping colours. For me this was a dream come true stay.
Read More
Jie
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Heater was not working for 2 days
Arhondisa
Leisure
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Small but cute and warm rooms. Location very convenient
Eric
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Traditional lodgings that are safe and clean. The water is warm and very strong. Don't expect any extras, but for a nice, basic room that doesn't break the bank, it works well!
Claudia Carolina
Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great location!
Darin
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Cleanliness and staff are very good.
Shontelle
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our stay at Hotel Alpina would have been great if the sound insulation in the rooms was better.
We heard every single sound of the room above us and unfortunately they did not go to bed until the early hours of the morning which meant even with ear plugs we could not sleep.
I wouldn’t recommend staying here for longer than a night unless you can sleep through a lot of noise.
Everything else was great. 😊
Pros: comfy beds, nice shower, great location, amazing views, nice staff.
Cons: high likelihood of not getting a good nights sleep. No facilities provided to make hot drinks.
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Christy
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I wasnt sure about this hotel, but it was very comfortable and unique!
Olivia
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Cheryl
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Quiet area. Rooms are quite small, but that's expected in an older European hotel. Had a nice powerful shower stay! You check in at a neighboring hotel and walk a few meters to the Alpina. There is a nice large lounge area where you can also sure your luggage if needed. We had a small chain to keep ours secured, but I don't think it was necessary. I would stay here again.
Read More
Jodie
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Ok
mei hui
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel need to be update
mei hui
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The heat temperature is too high and no fan can circular the air, also wood floor made a lot of noise!
Ask the room service twice for hair dryer, she said yes but I did not get it ,two nights with wet hair slept!
Kalaiselvan
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Excellent Location;
Kevin
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Good location and lots of room.
Eli
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice stay for a couple of nights we were there not for snow/skying just to look around go up mountain to see Matterhorn .. room was good staff were friendly and it had a nice big common room to chill out full of books of local history which I found pretty cool
Wayne
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Near train and Matterhorn lookout
Wei-
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We like the property location.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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