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Hotel Metropol Basel
Hotels
8.6
/10
Very Good
555 reviews
What Guests Say About Their Stay
Julie
10.0
/ 10
Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
David
10.0
/ 10
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
Roberta T.
10.0
/ 10
IMMACULATE, squeaky clean room!! Room was snug; small but well organized. Bed was very comfortable, linens pristine. No AC that we could find but fine for Oct. Shower had good water pressure but glass shield only 1/2 way so water all over the floor. (As Americans we remain puzzled by these 1/2 walls and yearn for a full shower door!!) Front desk staff left at about 6 p.m. deferring to sister property Hotel Euler. We appreciated the full breakfast buffet. Plenty of restaurants close by for dinner. Perfect for a comfortable overnight near the train station.
In the Area
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Elisabethenanlage 5, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4002
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Metropol Basel
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Elisabethenanlage 5, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4002
Discover More About Hotel Metropol Basel
Location
Staying at Hotel Metropol Basel is a good choice when you are visiting Basel.
About Hotel Metropol Basel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel Metropol Basel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Metropol Basel.
All facilities in Hotel Metropol Basel
Others
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Connectivity
- LAN Internet
- Free WiFi
General
- Parking (surcharge)
- Parking
Food and Drinks
- Breakfast
Transportation
- Valet parking (surcharge)
Business Facilities
- Computer station
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Metropol Basel
Important Note
- Fee for buffet breakfast: approximately CHF 30 per person
- Self parking fee: CHF 30 per night
- Valet parking fee: CHF 30 per night
- Extended parking fee: CHF 30 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Metropol Basel | 46 |
Number of floors in Hotel Metropol Basel | 8 |
Another facilities in Hotel Metropol Basel | Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby |
Frequently asked question in Hotel Metropol Basel
What are available facilities at Hotel Metropol Basel?
There are top facilites at Hotel Metropol Basel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Metropol Basel?
The standard check-in time at Hotel Metropol Basel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Metropol Basel provide breakfast?
Yes, Hotel Metropol Basel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Metropol Basel
Traveloka (1)
Other sources (555)
8.6
Very Good
From 555 reviews
Cleanliness
9.2
Room Comfort
8.6
Location
9.2
Service and Facilites
9.0
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Traveler Reviews Hotel Metropol Basel
Number of reviews per page
20
40
Top reviews
Julie
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Needed a place to stay for one night after a flight and this hotel was perfectly placed. Easy assess late at night with clear info on check in process. Room clean and beds comfy. Fit the bill. Recommended.
Wade
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very accommodating staff
Jennifer
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel is in an excellent location and the rooms are reasonable and clean.
No reception service between certain hours and you are directed to the larger sister hotel around the corner.
Breakfast was adequate but service was slightly lacking.
Sally
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Easy to find from the train station. Staff efficient but not really friendly
As described
Verified traveler
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Overall a comfortable stay with large, comfortable, warm rooms. When we arrived there were no staff on reception despite advice that there would be until 10:30 so we had to go to the hotel next door to check-in. Unfortunately, because there are no staff at night, smokers congregate in the canopied entrance with the doors constantly opening and thus all the communal areas stank of cigarettes. This did dissipate by the following day but it wasn’t a great arrival especially as the smokers made little effort to move as we tried to lug our suitcases through them up the staircase.
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IAN
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Difficult series of steps from street to reception with no one to help.
chris
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This is not a 4 star property; at best it's 2 stars. The elevator did not work so we had to haul the luggage up 2 floors. Room and reception area is sparse, with minimal staff on duty. Very good location close to the train station and trams to downtown are frequent.
David
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
Roberta T.
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
IMMACULATE, squeaky clean room!! Room was snug; small but well organized. Bed was very comfortable, linens pristine. No AC that we could find but fine for Oct. Shower had good water pressure but glass shield only 1/2 way so water all over the floor. (As Americans we remain puzzled by these 1/2 walls and yearn for a full shower door!!) Front desk staff left at about 6 p.m. deferring to sister property Hotel Euler. We appreciated the full breakfast buffet. Plenty of restaurants close by for dinner. Perfect for a comfortable overnight near the train station.
Read More
Alistair
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice clean hotel right through. Nice size room. Lovely shower. Friendly efficient staff. Centre of Basel, but very quiet. 5 minute walk to railway station, and 5 minute walk from airport bus drop off. Definitely stay again.
Scott
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
It is hard to imagine a more convenient location, with the train station just around the corner, and major attractions just a few stops away on Basel’s excellent tram network. The BaselCard you receive upon check-in means you travel for free anywhere you please on city transport.
Allan
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Zicky
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Phillip
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Peter
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Unja
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Margaret
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This was a return visit. We received a warm welcome and the staff were always polite and helpful. A plate of petit fours awaited us in our room. The room was large and although storage for our belongings was tight we managed well. Its accessibility to the station was a boon as we used the train and the Swiss Travel Pass every day. The only negative was the housekeeping. Only on one occasion was the room well cleaned. We were there
for two weeks but our beds were not changed. In contrast there were always clean towels when we asked for them. Despite this one niggle, we would return if staying in Basel. It is very good value for money.
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Xueheng
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Very good
Raymond
Leisure
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Convenient, 2 min. From train station.
Bruno
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
I would come back
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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