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Paradiso (24 Hotels)
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Novotel Lugano Paradiso
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Novotel Lugano Paradiso
Hotels
8.8
/10
Very Good
579 reviews
What Guests Say About Their Stay
Alessandro
10.0
/ 10
Great hotel and restaurant.
But breakfast options need improvement.
That is the only note. The rest is absolutely perfect!
Corinne
10.0
/ 10
Everything was top. Very polite staff and big room for me an my two kids (12&14)
Verified traveler
10.0
/ 10
Very nice hotel, well-located (right next to the train that climbs to the top of the mountain), decent breakfast.
In the Area
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Viale San Salvatore 11, Paradiso, Lugano District, Ticino, Switzerland, 6900
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Novotel Lugano Paradiso
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Price Display
Per room per night (excl. taxes & fees)
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What's around Novotel Lugano Paradiso
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Viale San Salvatore 11, Paradiso, Lugano District, Ticino, Switzerland, 6900
Discover More About Novotel Lugano Paradiso
Location
Novotel Lugano Paradiso is located in area / city Paradiso.
About Novotel Lugano Paradiso
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Novotel Lugano Paradiso exclusively for you.
Novotel Lugano Paradiso is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Novotel Lugano Paradiso.
All facilities in Novotel Lugano Paradiso
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Romantic proposal packages
- Beach umbrella
- Garden
- Outdoor pool
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Fireplace in lobby
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Novotel Lugano Paradiso
Important Note
- Self parking fee: CHF 23 per night (in/out privileges)
- Pet fee: CHF 30 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: CHF 50 (subject to availability)
- Late check-out fee: CHF 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
- Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Novotel Lugano Paradiso | 96 |
Number of floors in Novotel Lugano Paradiso | 7 |
Another facilities in Novotel Lugano Paradiso | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage |
Frequently asked question in Novotel Lugano Paradiso
What are available facilities at Novotel Lugano Paradiso?
There are top facilites at Novotel Lugano Paradiso such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Novotel Lugano Paradiso?
The standard check-in time at Novotel Lugano Paradiso is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novotel Lugano Paradiso provide breakfast?
Yes, Novotel Lugano Paradiso provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Novotel Lugano Paradiso
Traveloka (1)
Other sources (579)
8.8
Very Good
From 579 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
8.4
Service and Facilites
8.6
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Traveler Reviews Novotel Lugano Paradiso
Number of reviews per page
20
40
Top reviews
ATUL
Friends and Family
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Nice hotel close to the Paradiso station from where we took trains to Italy for the day
Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu
Helpful staff & receptionist
Alessandro
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Wonderful place! Great food and great hotel!
Alessandro
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Great hotel and restaurant.
But breakfast options need improvement.
That is the only note. The rest is absolutely perfect!
Javier
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Awesome hotel, would stay again for sure
Corinne
Leisure Family
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Everything was top. Very polite staff and big room for me an my two kids (12&14)
NEIRA
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Modern rooms and easy acess
Dr. Mark
Leisure Family
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Well located
Steven
Business
8.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
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Katherine
Leisure
6.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night.
The property itself is across the street from construction, very noise and starts very early in the morning.
The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
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Milind
8.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Our stay was good
Naser
2.0
/10
Reviewed 102 week(s) ago
Hotels.com verified review
Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Mohammad
10.0
/10
Reviewed 125 week(s) ago
Hotels.com verified review
Perfect & I love it
Verified traveler
Friends and Family
10.0
/10
Reviewed 141 week(s) ago
Hotels.com verified review
Amazing for families. Parking a bit expensive…
Roberto
Leisure Family
8.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Very nice hotel, clean, with parking and amenities.
Well-located, right next to the train that climbs to the top of the mountain.
Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside.
Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.
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Verified traveler
Business
8.0
/10
Reviewed 190 week(s) ago
Hotels.com verified review
Great location. Lovely staff. Pool / bar nice. Very good breakfast. Room modern, well-maintained, clean.
Verified traveler
2.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
despite confirmed booking from eBookers, they had no room available!!!!
Verified traveler
Leisure with Children
10.0
/10
Reviewed 209 week(s) ago
Expedia Group verified review
Very nice hotel, well-located (right next to the train that climbs to the top of the mountain), decent breakfast.
Ana
Friends and Family
8.0
/10
Reviewed 243 week(s) ago
Hotels.com verified review
It was a good experience
Ingrid
Friends and Family
8.0
/10
Reviewed 249 week(s) ago
Hotels.com verified review
We booked Novotel Lugano Paradiso for a family stay. We were not sure it was the right fit for us because it's more of a business and not a family hotel, but it exceeded our expectations. The hotel is sparkling clean, which made us feel at ease with the COVID-19 situation. There's extra care in providing hand sanitizer in the common areas. The pool was nice and only a limited number of people could go in at a time. The breakfast buffet was well managed and the staff took extra care of the guests to ensure enough distance between people. All staff wore a mask at all times. We recommend this hotel, for family or business trips.
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Noreen
Friends and Family
10.0
/10
Reviewed 288 week(s) ago
Hotels.com verified review
My 2 kids and I were going to SwissMiniatur park in Melide and this was the perfect accommodation. It was within walking distance to the train station and Local Bus No 2 is a few steps from the hotel. We were delighted to see that the funicular to Monte San Salvatore is a few meters away, and the stop for the city tour is just outside the hotel. The hotel also gave a free pass for local transportation and a pass that gives discounts to museums and other modes of transportation for the region. We felt safe and comfortable. We will certainly book here again if we come back.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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