Phoenix

Hotels
9.2
Superb
From 649 verified guests reviews
In the Area
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Untere Wiestistrasse 11, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Restaurant
WiFi
Elevator
Phoenix is located in area / city Zermatt.
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Untere Wiestistrasse 11, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location


Phoenix is located in area / city Zermatt.

About Phoenix

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Phoenix.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Phoenix is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Phoenix is the right place to stay.

All facilities in Phoenix

Others Phoenix
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • Front desk

Public Facilities

  • Others
  • Elevator
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

General

  • Fireplace in lobby
  • Banquet

Sports and Recreations

  • Ski storage
  • Fitness center

Transportation

  • Access to train station (surcharge)

Things to Do

  • Spa

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

In-room Facilities

  • TV

Accommodation Policy & General Information in Phoenix

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Nearby parking fee: CHF 20 per day (22966 ft away)
  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 19:00 - Before 10:30
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Phoenix
27
Number of floors in Phoenix
4
Another facilities in Phoenix
Tours, Multilingual staff, Luggage storage, Express check-out, Front desk

Frequently asked question in Phoenix

What are available facilities at Phoenix?
There are top facilites at Phoenix such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenix?
The standard check-in time at Phoenix is starting from 15:00 - 19:00 while the latest check-out time is at Before 10:30
Does Phoenix provide breakfast?
Yes, Phoenix provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Phoenix

Overall Ratings & Reviews Phoenix

Traveloka (1)

Other (649)

9.1
Exceptional

From 1 reviews

Provided by travelers on
Cleanliness

10.0

Room Comfort

10.0

Meal

0.0

Location

8.0

Service and Facilites

8.0

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Traveler Reviews Phoenix

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haslina
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.1

/10

Reviewed 352 week(s) ago

The place was clean and comfortable. The matter horn view was clear. The staffs were extremely friendly and helpful. It's perfect!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.