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The Passage
Hotels
9.2
/10
Exceptional
971 reviews
What Guests Say About Their Stay
Mark
10.0
/ 10
Great location. Calm hotel with comfy bed and THE most amazing shower. Friendly staff.
Wenlong
10.0
/ 10
Excellent hotel. A lot of shopping places in walking distance. Hotel sauna is very nice too
Jennifer
10.0
/ 10
I enjoyed my stay here; I wish it could have been longer. The front desk staff were kind and helpful. Location was within walking distance to Christmas Markets and was a short taxi drive from airport.
In the Area
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Steinengraben 51, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Passage
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Per room per night (excl. taxes & fees)
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What's around The Passage
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Steinengraben 51, Basel, Basel-Stadt, Kanton Basel-Stadt, Switzerland, 4051
Discover More About The Passage
Location
The Passage is located in area / city Basel.
About The Passage
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at The Passage.
All facilities in The Passage
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Business center
Things to Do
- Sauna
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Passage
Important Note
- Fee for buffet breakfast: approximately CHF 27 per person
- Covered self parking fee: CHF 25.00 per night (in/out privileges)
- Pet fee: CHF 20 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Passage | 53 |
Number of floors in The Passage | 5 |
Another facilities in The Passage | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in The Passage
What are available facilities at The Passage?
There are top facilites at The Passage such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Passage?
The standard check-in time at The Passage is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Passage provide breakfast?
Yes, The Passage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Passage
Other sources (971)
9.2
Exceptional
From 971 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
9.2
Service and Facilites
9.2
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Traveler Reviews The Passage
Number of reviews per page
20
40
Top reviews
Mark
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great location. Calm hotel with comfy bed and THE most amazing shower. Friendly staff.
Christine
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Beautiful space, quiet, excellent shower, but the bed was way too hard and the 1 pillow provided too flat, which made the sleep less than great.
Wenlong
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent hotel. A lot of shopping places in walking distance. Hotel sauna is very nice too
Jennifer
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I enjoyed my stay here; I wish it could have been longer. The front desk staff were kind and helpful. Location was within walking distance to Christmas Markets and was a short taxi drive from airport.
Mark
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Got bus into town and short 10-15 walk to hotel (Free bus from airport if you staying in Basel) room was comfy, clean, excellent powerful hot shower. Very comfy bed, liked how curtains totally blocked out light so get a great nights sleep.
Sauna in hotel was very good, needed after a long day in the cold outside. Nice little touches like tea, mulled wine and cookes in reception, again very wlecome after coming in from the cold.
Location was great, short walk into town and christmas markets, or to station to get train to Luzern or Zurich or wherever, perfect location in that respect.
Staff were beyond excellent, gave us so much advise and just so friendly.
Didnt eat at hotel as we were out most the time and so many options around town, but it looked good.
Loved our stay
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Matthew
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good location for walking distance to all Christmas Markets
Tracia
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The best staff! The staff here was truly exceptional. Their friendliness, helpfulness and attentive service is beyond compare. Every single person made us feel like we were someone important. The hotel was very nice too - comfortable and quiet. The Basel Card they gave us was a nice perk too, giving us free access to public transit and discounts at attractions. I would consider returning to Basel even more, just to stay here again.
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Nina Sarah
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel, staff were lovely and the hotel was clean. Very easy to get to places. Free buses and trams with a ticket the hotel gives you which was great. Really enjoyed our stay and the breakfast! 12pm check out too which is great.
Nancy
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Fantastic room. Close to the train station. Very clean. Well appointed with a comfortable bed and the best shower I've had in a while. Many amenities offered. The staff was incredibly friendly and gave us a lot of great recommendations. I would stay and recommend to anyone
Charles
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very helpful personal Great location between the Christmas Markets and the train station. Great people at the desk every time
Addison
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Everything was great! Helpful staff. Quiet. Comfortable. Close to everything. Exactly what we needed!
Janet
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location. Very clean
Kin
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
It was a walking distance from the SBB train station, and there are plenty of food and drink options around the area.
Anna
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We arrived early after being on a cruise. They stored our luggage and I went exploring for a bit. I was not feeling well and returned to see if my room was available. The reception staff were kind. The room I was booked into was not available, they provided me an upgraded room to allow me the opportunity to have so rest. This was much appreciated.
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Gordon
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Good location, excellent buffet breakfast
james r.
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nice size rooms, good shower and great front d3sk staff
Daniel
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very modern, clean hotel with nice room. Convenient to train station and trans. Bonus was free transport tickets for length of stay and museum passes with granted 50% discount.
Lan
Business
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very sterile and lack character. Nothing like the photos
Loraine
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
So very convenient.
William
Friends and Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Hotel location was near several places of interest. Staff was very kind and had great information about places nearby. I would stay there again.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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