Wellness Hotel Alpenhof

Hotels
9.4
/10

Exceptional

564 reviews

What Guests Say About Their Stay

Jane
10.0
/ 10
up to standard 4 full star hotel which is quite hard to find in Europe and its value for money with its full service and facilities in the hotel. Wide selection of breakfast, many different fruits, pastry and even rice! Free mini bar with softdrinks and beer and fruits too. complimentary shuttle on arrival and departure to the station, very efficient. the room is very new and clean. good restaurant and lounge. Offer cakes, coffee and tea during tea time for all hotel guests. very recommend and will stay there again.
Madison
10.0
/ 10
Really beautiful hotel and great view. Wonderful spa available and dining options.
Arlen
10.0
/ 10
This was no doubt our best experience in a hotel. Everyone went above and beyond. The Matterhorn was a great view out of our window. We’ll be back again hopefully!
In the Area
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Matterstrasse 43, Postfach 462, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
Staying at Wellness Hotel Alpenhof is a good choice when you are visiting Zermatt.
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What's around Wellness Hotel Alpenhof

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Matterstrasse 43, Postfach 462, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Wellness Hotel Alpenhof

Location


Staying at Wellness Hotel Alpenhof is a good choice when you are visiting Zermatt.

About Wellness Hotel Alpenhof

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Wellness Hotel Alpenhof exclusively for you.

Wellness Hotel Alpenhof is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Wellness Hotel Alpenhof.

All facilities in Wellness Hotel Alpenhof

Others Wellness Hotel Alpenhof
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Luggage storage
  • Porter
  • Front desk
  • Concierge

Things to Do

  • Hot tub
  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Smoking area
  • Fireplace in lobby
  • Terrace

Sports and Recreations

  • Ski storage
  • Ski
  • Fitness center

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Wellness Hotel Alpenhof

Important Note
  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

The property will be renovating from September 21 2025 to November 20 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Wellness Hotel Alpenhof
61
Number of floors in Wellness Hotel Alpenhof
5
Another facilities in Wellness Hotel Alpenhof
Laundry service, Welcoming drinks, Tours, Multilingual staff, Luggage storage

Frequently asked question in Wellness Hotel Alpenhof

What are available facilities at Wellness Hotel Alpenhof?
There are top facilites at Wellness Hotel Alpenhof such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Wellness Hotel Alpenhof?
The standard check-in time at Wellness Hotel Alpenhof is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Wellness Hotel Alpenhof provide breakfast?
Yes, Wellness Hotel Alpenhof provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Wellness Hotel Alpenhof

9.4
Exceptional

From 564 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

9.4

Service and Facilites

9.6

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Traveler Reviews Wellness Hotel Alpenhof

Number of reviews per page
20
40
Top reviews
Verified traveler

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Perfect stay, so relaxing and so friendly helpful staffs.
Jane
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

up to standard 4 full star hotel which is quite hard to find in Europe and its value for money with its full service and facilities in the hotel. Wide selection of breakfast, many different fruits, pastry and even rice! Free mini bar with softdrinks and beer and fruits too. complimentary shuttle on arrival and departure to the station, very efficient. the room is very new and clean. good restaurant and lounge. Offer cakes, coffee and tea during tea time for all hotel guests. very recommend and will stay there again.
Read More
Madison
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Really beautiful hotel and great view. Wonderful spa available and dining options.
Arlen

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

This was no doubt our best experience in a hotel. Everyone went above and beyond. The Matterhorn was a great view out of our window. We’ll be back again hopefully!
Paul

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

A beautiful hotel with excellent facilities and service. I would highly recommend this hotel if staying in Zermatt. Staff were great, organised lift tickets for us no problems and were very informative when seeking information. Everything is so close, easy walking to most places in the village.
Jenny
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Nice location, eco-friendly, beautiful views and friendly staff.
Jenny
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

We visited Hotel Alpenhof for our honeymoon and they made our stay the most incredible experience. We look forward to returning! Thank you Hotel Alpenhof team!
daniel

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Everything was perfect including room , bedding , amenities, spa and quiet room and great massage . Breakfast was good , I would personally add some more vegetables which were only little Location is good 5 min from center and train station
jeffrey
icon-Leisure
Leisure

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Without a doubt, one of the most friendly and well appointed hotels we have ever stayed.
Jane
icon-Leisure
Leisure

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Excellent location, short walk to downtown and just across the street from sunnega lift. They offer a shuttle to and from train station for luggage - just have to send a message or email to coordinate. Didn't have a chance to use the pool/spa area bc it closes early (8pm), would have been nice if it closed later (e.g. 9 or 10pm). Lovely breakfast spread.
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Teji
icon- Family
Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Good job! You all try very hard!
Yvonne
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

One suggestion that I would like to make based on our experience, is the light switches in the room. One person is in the bathroom and another person turns off a lamp in the bedroom and the person in the bathroom is in the dark! We spent 2 days trying to figure it out, and we regard ourselves as reasonably intelligent people. The view was spectacular on the balcony! Location was perfect, away from noisy train station but close enough to walk there. The hotel offered transport to and from the train station.
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Khwaja Mahbubur
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

..
Holly
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Beautifully renovated. In the heart of Zermatt and walkable to everything. Truly has the Swiss mountain vibe with its decor. The spa is incredible with an awesome hot tub and pool. We took advantage of massages although options were limited as you could only book the one therapist who only did classic massage. The food was some of the best we had. Go see Allie in the bar. He was super nice and gave impeccable service. The only hiccup is that we pre- arranged shuttle pick up from the hotel for when we arrived and they did not show up. I had to make an expensive phone call to call them and have them send the shuttle after waiting around awhile. Other than that I would stay here again.
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Brittany
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Best stay in Switzerland!
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Excellent stay in Zermatt. We had a smooth check in with the front desk helping us with all of our requests (shoutout to Emilie). Appreciated housekeeping dropping by in the afternoon for turn down service + chocolate treats, as well as the ride to and from the train station
Andrea
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

.
Andrea
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

This hotel has unique feeling for me, such as warm personal touches. I love this hotel. Family friendly also. All staffs were so nice, and outside jacuzzi was great.
Chris
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

There are no complaints with this property - EVERYTHING was outstanding!
Alexander
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Very nice
Number of reviews per page
20
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Others 4 Wellness Hotel Alpenhof

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.