Banyan Tree Phuket

Hotels
Sustainable Hotel
9.1
/10
Exceptional
997 reviews

What Guests Say About Their Stay

John
10.0
/ 10
A very peaceful resort, a bit out of tge way for local shops or restaurants other than those on the resort, which were great. Staff could not have been more helpful or attentive. Local shuttle bus or boat was useful, but only to other resorts. Grab taxis were cheap to get out a d about. Our villa was stunning, well maintained and laid out, ultimate luxury.
Sunwoo
10.0
/ 10
It was a wonderful place to relax. You can enjoy your own private pool or unwind at the hotel’s exclusive beach area. The buggy service is quick and convenient, and bikes are available to explore the large resort grounds. The resort also offers a range of activities such as meditation, yoga, and Muay Thai, so staying more than two nights is highly recommended. Housekeeping was excellent, and the overall operation of the resort appeared to be very eco-friendly. Breakfast is served outdoors, which can feel a bit warm, but the wide variety of international dishes caters well to guests from different countries. Overall, it was a very pleasant stay, with the resort’s operations running smoothly and efficiently to support a comfortable experience.
Joufika
10.0
/ 10
We loved the grand lagoon villa. It was very relaxing and such a good experience. We loved the space and privacy. We loved the thai architecture and the breakfast buffet. We would love to come back.
In the Area
See Map
33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, Bang Tao, Thalang District, Phuket, Thailand, 83110

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Banyan Tree Phuket is located in area / city Bang Tao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Banyan Tree Phuket Address: Map & Location

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, Bang Tao, Thalang District, Phuket, Thailand, 83110
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Banyan Tree Phuket Rates per Night

Are you searching for the best hotel prices for Banyan Tree Phuket? Finding the perfect stay starts with understanding the hotel rates. Banyan Tree Phuket room rates start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They depend on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends.

Banyan Tree Phuket Location & Address

Wondering where Banyan Tree Phuket is located? Knowing the hotel address is key to planning your trip. Banyan Tree Phuket is located at 33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, บางเทา, อำเภอถลาง, ภูเก็ต, ประเทศไทย, 83110. It's nestled in the Bang Tao Beach area of Phuket, Thailand, known for its stunning beaches and tranquil atmosphere. The hotel is approximately 25 km from the city center.

How to go to Banyan Tree Phuket from Airport

Need to know how to get to Banyan Tree Phuket from the airport? Getting from Phuket International Airport (HKT) to Banyan Tree Phuket is easy. Here are a few options to consider for your hotel transfer.
  • Taxi (Most Direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, taking approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient): Ride Hailing services are available at the airport. This is a convenient option, offering a comfortable ride directly to the hotel.
  • Hotel Shuttle (Stress-Free): Banyan Tree Phuket often provides an airport shuttle service. This is a stress-free option, as the hotel will handle your transfer.
Tips: Pre-book your airport transfer through Traveloka for a smooth arrival.

Banyan Tree Phuket Reviews & Summary

Want to know what others think about Banyan Tree Phuket? Hotel reviews can give you a great insight into what to expect. Banyan Tree Phuket consistently receives high praise for its luxurious villas, private pools, and exceptional service. Guests often rave about the stunning views, the serene atmosphere, and the delicious dining options. The hotel also features a world-class spa, perfect for relaxation. "Absolutely breathtaking! The villas are stunning, the staff is incredibly attentive, and the overall experience is unforgettable. I can't wait to return!"

Banyan Tree Phuket Room Types Available

Curious about the different hotel room types at Banyan Tree Phuket? Understanding the categories of hotel rooms helps you choose the perfect accommodation for your stay.
  • Pool Villa: These villas offer a private pool, spacious living areas, and stunning views.
  • DoublePool Villa: Featuring two private pools, these villas are perfect for families or groups.
  • Two-Bedroom Villa: Ideal for larger groups, these villas offer ample space and privacy.
  • Beachfront Villa: Enjoy direct access to the beach with these luxurious villas.
Note: Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in Banyan Tree Phuket

What amenities does Banyan Tree Phuket offer? Knowing the hotel facilities ensures a comfortable and enjoyable stay.
  • Swimming Pools: Multiple pools, including a main pool and private pools in villas.
  • Spa: The award-winning Banyan Tree Spa offers a range of treatments.
  • Fitness Center: A fully equipped gym for your workout needs.
  • Kids' Club: Activities and entertainment for younger guests.
  • Restaurants and Bars: Various dining options to suit all tastes.
Note: Operating hours and extra fees may apply for certain facilities.

Hotel Buffet or Restaurant/Cafe in Banyan Tree Phuket

Looking for dining options at Banyan Tree Phuket? The hotel offers a variety of restaurants and cafes to satisfy your culinary cravings.
  • The Watercourt: Offers a buffet breakfast and a la carte dining with international cuisine. Price per person: $40. Opening hours: 7:00 AM - 10:30 AM, 6:30 PM - 10:30 PM.
  • Saffron: Signature Thai restaurant with authentic dishes. Price per person: $50. Opening hours: 6:30 PM - 10:30 PM.
  • Tamarind: Offers a unique dining experience with a focus on Asian cuisine. Price per person: $45. Opening hours: 6:30 PM - 10:30 PM.
Note: Prices are approximate and subject to change.

Banyan Tree Phuket Airport pickups and How to Book

Does Banyan Tree Phuket offer airport transfers? Many travelers appreciate the convenience of a hotel to airport transfer. Banyan Tree Phuket provides airport pick-up services. To book, you can arrange it in advance through Traveloka or directly with the hotel. It's recommended to provide advance notice to ensure availability.

Nearby MRT Station & Bus Stops

Are there public transport options near Banyan Tree Phuket? While Phuket doesn't have an MRT system, understanding nearby bus stops can help you get around.
  • Bus Stops: Local bus stops are available near the hotel, providing access to various destinations.
Note: Public transport card/payment information is available at local convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning family fun near Banyan Tree Phuket? Discovering nearby activities and places to visit is essential.
  • Bang Tao Beach: A beautiful beach perfect for swimming and sunbathing. Entry: Free.
  • Phuket Elephant Sanctuary: Ethical elephant encounters. Entry: $80.
  • Wat Phra Thong: A unique temple with a partially buried Buddha image. Entry: Free.
  • Blue Canyon Country Club: A great place for golf enthusiasts. Entry: $100.
  • Phuket Fantasea: A cultural theme park with shows and dining. Entry: $70.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Banyan Tree Phuket

Looking for dining options near Banyan Tree Phuket? Exploring local food and restaurants near the hotel can enhance your experience. Cafes/ Restaurants:
  • The Beach Cuisine: Offers a variety of Thai and international dishes.
  • Palm Seaside: Known for its fresh seafood and beachfront location.
  • Cafe Del Mar Phuket: A popular spot for cocktails and light meals.
Local Street Food:
  • Pad Thai: A classic Thai noodle dish.
  • Mango Sticky Rice: A sweet and delicious dessert.
  • Green Curry: A flavorful Thai curry.
  • Tom Yum Soup: A spicy and sour soup.
  • Roti: A sweet or savory pancake.

Shopping places near Banyan Tree Phuket

Want to do some shopping near Banyan Tree Phuket? Exploring nearby shopping malls and department stores can be a great way to spend your time.
  • Central Phuket: A large shopping mall with a variety of stores.
  • Jungceylon Shopping Mall: A popular shopping destination in Patong.
  • Premium Outlet Phuket: Offers a range of discounted brand-name products.

Other Places to Stay Near Banyan Tree Phuket

Looking for other accommodation options near Banyan Tree Phuket? Finding the best hotel nearby is essential. Luxury/5–6 Star Hotels Nearby:
  • Trisara Phuket
  • Rosewood Phuket
  • The Surin Phuket
For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

4-Star Hotels Nearby:
  • Dream Phuket Hotel & Spa
  • Sunwing Bangtao Beach
  • Cassia Phuket
For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

3-Star Hotels Nearby:
  • Bangtao Beach Resort
  • The Park Bangtao Hotel
  • Chinotel Phuket
For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay at Banyan Tree Phuket? Checking hotel availability and making hotel reservations is easy with Traveloka. Book your room today and enjoy a luxurious getaway.

All facilities in Banyan Tree Phuket

Bar, Cafe and Lounge Banyan Tree Phuket
Bar, Cafe and Lounge
Swimming Pool Banyan Tree Phuket
Swimming Pool
Entertainment Facility Banyan Tree Phuket
Entertainment Facility
Fitness Center Banyan Tree Phuket
Fitness Center
Functional Hall Banyan Tree Phuket
Functional Hall

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Banyan Tree Phuket

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Another facilities in Banyan Tree Phuket
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Banyan Tree Phuket

What are available facilities at Banyan Tree Phuket?
There are top facilites at Banyan Tree Phuket such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Banyan Tree Phuket?
Check-in time at Banyan Tree Phuket is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Banyan Tree Phuket?
Banyan Tree Phuket is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
Does Banyan Tree Phuket provide parking?
Yes, Banyan Tree Phuket provides parking. Please confirm details directly with the hotel.
Does Banyan Tree Phuket have a swimming pool?
Yes, a swimming pool is available at Banyan Tree Phuket.
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More Reviews from Other Guests in Banyan Tree Phuket

Overall Ratings & Reviews Banyan Tree Phuket

Traveloka (4)
Other sources (993)
9.2
Exceptional
From 993 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Phuket

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A very peaceful resort, a bit out of tge way for local shops or restaurants other than those on the resort, which were great. Staff could not have been more helpful or attentive. Local shuttle bus or boat was useful, but only to other resorts. Grab taxis were cheap to get out a d about. Our villa was stunning, well maintained and laid out, ultimate luxury.
Read More
Ashwin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NA
Sunwoo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a wonderful place to relax. You can enjoy your own private pool or unwind at the hotel’s exclusive beach area. The buggy service is quick and convenient, and bikes are available to explore the large resort grounds. The resort also offers a range of activities such as meditation, yoga, and Muay Thai, so staying more than two nights is highly recommended. Housekeeping was excellent, and the overall operation of the resort appeared to be very eco-friendly. Breakfast is served outdoors, which can feel a bit warm, but the wide variety of international dishes caters well to guests from different countries. Overall, it was a very pleasant stay, with the resort’s operations running smoothly and efficiently to support a comfortable experience.
Read More
Lawan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and beautiful private pool
Debbie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing and relaxing
Joufika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved the grand lagoon villa. It was very relaxing and such a good experience. We loved the space and privacy. We loved the thai architecture and the breakfast buffet. We would love to come back.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very attentive, their goal is to ensure a peaceful & relaxing visit and they did a great job.
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely pool villas and really great service, particularly the General Manager who is always happy to help. They have some small renovations going on at the moment but it only had a minor impact on our stay, which was quickly resolved by the General Manager. The new beach club is really nice too, we will definitely be back!
Richard
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This place is stunning. Set in a series of lagoons about 20 minutes from Phuket airport. We stayed in a signature pool Villa and it was incredible. Inside the Villa was excellent with so much space even with a giant super king bed. The outside was perfect and we spent most of our time there. Great sunbeds and pool and the covered area was great for shelter from the sun or short downpours of rain. The facilities were exceptional and food incredible. It is more pricy than typical thailand prices but that is expected for what is more than a five star hotel experience. My wife has gluten allergies and they were so helpful and made sure options were available at breakfast. This was just what we needed before travelling south to Karon and kata. Would highly recommend the banyan tree we loved it.
Read More
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

After reading some negative reviews I was a little worried but Banyan Tree is truly a 5* resort with high level of services. Staff was very friendly, attentive and prompt. Food was very delicious, we tried Safron and Hojo restaurant and the service and food was beyond pur expectations. Breakfast was very delicious too. Room was clean, spacious and well maintained, pool with clean water was checked by pool service daily. The surrounding nature, trees, palms and gardens are very well maintained and you can cycling around inside the resort endlessly. We travel a lot and simply knew that Banyan resorts are always a guarantee of quality so was Banyan Tree Phuket too. We will definitely come back next year.
Read More
Vincent
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very nice stay in a double pool villa. Efficient Check in/ Check out ( in the room), very efficient buttler trough whatsapp , room is big , clean, nice furniture, nice private pool and jacuzzi. Nice expérience ( barbecue inside villa, floatting breakfast in the villa, private yacht booking …) . 3 caviat: property is very big, you have private bike or buggy to call, beach club need to take a shuttle every 15min with 10min ride, lake or second pool not fully cleaned. All in all an excellent stay and memory.
Read More
YoungHoon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

During my stay, the main lobby was under renovation, so I couldn't use the Watercourt buffet or the Saffron restaurant. The breakfast buffet was moved to the golf course, but all the tables were outside, and it was so hot that it was difficult to eat. As a result, I ended up ordering room service for breakfast almost every day. One of the staff who brought us coffee and breakfast to us (for room dining) had implicitly asked us for tips several times during our stay. He wouldn't leave my room until he gets tip. He was annoyed at me because I ordered coffee in the morning (3 days in a row), and he made a big show of bringing me the coffee. And when he brought us the food, he acted like he was doing me a huge favor by giving me some of it for free. But it doesn't make sense since the food is already included in the price. And on the last day of my stay, when I ordered full set breakfast, he forgot to bring me several items including butter & jam, orange juice, coffee, and bread. Overall, the hotel's facilities are outdated and need improvement. Specifically, for a 5-star hotel, it's disappointing that most bathrooms don't have bidets, as this is a common amenity. The hotel also needs to address the musty and moldy smell that comes from the air conditioning. Furthermore, the housekeeping team's cleaning tools appeared very old, which didn't give guests a sense of cleanliness.
Read More
Ryan
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great staff. They were all kind and helpful. Done rooms can be updated. The pool villas have not been updated. They are dark, old, and not worth the money. At a minimum stay at the serenity pool villas. Huge difference.
Aryn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property is very nice - very quiet and serene. Beach requires shuttle/boat, which isn’t bad but it’s not really walkable. The boat is a bit irregular on schedule. One night we were stuck on beach for longer than expected, but staff at the partner beach resort and banyan tree helped us with the shuttle.
Kali
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything about the property was perfect! The breakfast buffet, the view of the golf course, the people, the hotel rooms… everything!
Muhammad Shayan Yar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Don’t think of another place, just stay here. Amazing personalised service, the staff knew us after the first couple of days. Currently undergoing renovation but we never felt it, amazing through and through Special staff especially Du (who always had a smile on his face) and the whole buggy team, Pla and the saffron team, and our housekeeping staff member Suchada (K. Poo) Private pools are great, lots of free shuttles to nearby shopping, beach clubs, far enough from the other side of Phuket but still close enough if you want to experience it We spent 9 days there and honestly should’ve easily spent 9 more, we will be back in a few months
Read More
Christopher
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderfully relaxing
Manish
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

My partner and I spent 5 days there for our honeymoon and it was an amazing resort!
Marco
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I have been a customer of the Banyan Tree Phuket in numerous occasions over the last 15 years. It is unfortunate to see the condition of the facilities deteriorating as well as the room (510). The finishing is poor. Many defects. Painting. Broken towel holders poorly fixed. Breakfast definitely below standards in the past. I have been a huge fan of the Banyan tree for many years and hope you keep up the spirit of such fabulous hotel
Read More
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our experience was incredible.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Banyan Tree Phuket

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Banyan Tree Phuket

Traveloka (4)
Other sources (993)
9.2
Exceptional
From 993 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Banyan Tree Phuket

Number of reviews per page
20
40
Top reviews
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A very peaceful resort, a bit out of tge way for local shops or restaurants other than those on the resort, which were great. Staff could not have been more helpful or attentive. Local shuttle bus or boat was useful, but only to other resorts. Grab taxis were cheap to get out a d about. Our villa was stunning, well maintained and laid out, ultimate luxury.
Read More
Ashwin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NA
Sunwoo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a wonderful place to relax. You can enjoy your own private pool or unwind at the hotel’s exclusive beach area. The buggy service is quick and convenient, and bikes are available to explore the large resort grounds. The resort also offers a range of activities such as meditation, yoga, and Muay Thai, so staying more than two nights is highly recommended. Housekeeping was excellent, and the overall operation of the resort appeared to be very eco-friendly. Breakfast is served outdoors, which can feel a bit warm, but the wide variety of international dishes caters well to guests from different countries. Overall, it was a very pleasant stay, with the resort’s operations running smoothly and efficiently to support a comfortable experience.
Read More
Lawan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice and beautiful private pool
Debbie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing and relaxing
Joufika
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved the grand lagoon villa. It was very relaxing and such a good experience. We loved the space and privacy. We loved the thai architecture and the breakfast buffet. We would love to come back.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very attentive, their goal is to ensure a peaceful & relaxing visit and they did a great job.
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely pool villas and really great service, particularly the General Manager who is always happy to help. They have some small renovations going on at the moment but it only had a minor impact on our stay, which was quickly resolved by the General Manager. The new beach club is really nice too, we will definitely be back!
Richard
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This place is stunning. Set in a series of lagoons about 20 minutes from Phuket airport. We stayed in a signature pool Villa and it was incredible. Inside the Villa was excellent with so much space even with a giant super king bed. The outside was perfect and we spent most of our time there. Great sunbeds and pool and the covered area was great for shelter from the sun or short downpours of rain. The facilities were exceptional and food incredible. It is more pricy than typical thailand prices but that is expected for what is more than a five star hotel experience. My wife has gluten allergies and they were so helpful and made sure options were available at breakfast. This was just what we needed before travelling south to Karon and kata. Would highly recommend the banyan tree we loved it.
Read More
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

After reading some negative reviews I was a little worried but Banyan Tree is truly a 5* resort with high level of services. Staff was very friendly, attentive and prompt. Food was very delicious, we tried Safron and Hojo restaurant and the service and food was beyond pur expectations. Breakfast was very delicious too. Room was clean, spacious and well maintained, pool with clean water was checked by pool service daily. The surrounding nature, trees, palms and gardens are very well maintained and you can cycling around inside the resort endlessly. We travel a lot and simply knew that Banyan resorts are always a guarantee of quality so was Banyan Tree Phuket too. We will definitely come back next year.
Read More
Vincent
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very nice stay in a double pool villa. Efficient Check in/ Check out ( in the room), very efficient buttler trough whatsapp , room is big , clean, nice furniture, nice private pool and jacuzzi. Nice expérience ( barbecue inside villa, floatting breakfast in the villa, private yacht booking …) . 3 caviat: property is very big, you have private bike or buggy to call, beach club need to take a shuttle every 15min with 10min ride, lake or second pool not fully cleaned. All in all an excellent stay and memory.
Read More
YoungHoon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

During my stay, the main lobby was under renovation, so I couldn't use the Watercourt buffet or the Saffron restaurant. The breakfast buffet was moved to the golf course, but all the tables were outside, and it was so hot that it was difficult to eat. As a result, I ended up ordering room service for breakfast almost every day. One of the staff who brought us coffee and breakfast to us (for room dining) had implicitly asked us for tips several times during our stay. He wouldn't leave my room until he gets tip. He was annoyed at me because I ordered coffee in the morning (3 days in a row), and he made a big show of bringing me the coffee. And when he brought us the food, he acted like he was doing me a huge favor by giving me some of it for free. But it doesn't make sense since the food is already included in the price. And on the last day of my stay, when I ordered full set breakfast, he forgot to bring me several items including butter & jam, orange juice, coffee, and bread. Overall, the hotel's facilities are outdated and need improvement. Specifically, for a 5-star hotel, it's disappointing that most bathrooms don't have bidets, as this is a common amenity. The hotel also needs to address the musty and moldy smell that comes from the air conditioning. Furthermore, the housekeeping team's cleaning tools appeared very old, which didn't give guests a sense of cleanliness.
Read More
Ryan
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great staff. They were all kind and helpful. Done rooms can be updated. The pool villas have not been updated. They are dark, old, and not worth the money. At a minimum stay at the serenity pool villas. Huge difference.
Aryn
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property is very nice - very quiet and serene. Beach requires shuttle/boat, which isn’t bad but it’s not really walkable. The boat is a bit irregular on schedule. One night we were stuck on beach for longer than expected, but staff at the partner beach resort and banyan tree helped us with the shuttle.
Kali
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything about the property was perfect! The breakfast buffet, the view of the golf course, the people, the hotel rooms… everything!
Muhammad Shayan Yar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Don’t think of another place, just stay here. Amazing personalised service, the staff knew us after the first couple of days. Currently undergoing renovation but we never felt it, amazing through and through Special staff especially Du (who always had a smile on his face) and the whole buggy team, Pla and the saffron team, and our housekeeping staff member Suchada (K. Poo) Private pools are great, lots of free shuttles to nearby shopping, beach clubs, far enough from the other side of Phuket but still close enough if you want to experience it We spent 9 days there and honestly should’ve easily spent 9 more, we will be back in a few months
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Christopher
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderfully relaxing
Manish
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

My partner and I spent 5 days there for our honeymoon and it was an amazing resort!
Marco
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I have been a customer of the Banyan Tree Phuket in numerous occasions over the last 15 years. It is unfortunate to see the condition of the facilities deteriorating as well as the room (510). The finishing is poor. Many defects. Painting. Broken towel holders poorly fixed. Breakfast definitely below standards in the past. I have been a huge fan of the Banyan tree for many years and hope you keep up the spirit of such fabulous hotel
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Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our experience was incredible.
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