Hotel Momento - Special Class

The service is bad, the waitress with pony tail was super rude and mean. She was rush to pack and terminate the breakfast, even we were going to make coffee and she turned off the machine in front of the guests. It is unbelievable. In our whole Turkish trip this is the worst experience and she is a disgrace to Turkish service. The other staff are not that mean but dont expect they say Hello or Good day, they dont even smile back. The room is okay but definitely not four stars.

Hotel Momento is a nice hotel very close to the usual sights of Sultanahmet. The rooms are clean but the carpets look shabby. Idon't know if that is by purpose or if they are just old. Breakfast is good and Turkish buffet style. Staff is friendly and helpful. Unfortunately we had a room with a window to a spiral stair case used by employees of the hotel. Unfortunately they also take their breaks on that staircase having a cigarette, chatting away or listening to music. So it is not advisable to open the window during the day. At night it is quiet, so that might be an advantage to rooms facing the street. So if you spend a lot of time of a day outside it doesn't matter.

Great in all the aspects! Very friendly and helpful staff, a great breakfast meal (different each day), free wi-fi, very clean, very close to the grand bazaar and to the main shopping area as well as to the tramway and metro. They have a terrace outside and a bar, where to drink your coffee. They offer you the possibility to take your car to a paid parking place. Everything was right and great! I really enjoyed my stay and would definitely come back.

I recently stayed at Hotel Momento and had an exceptional experience. The room was very clean and well-maintained, providing a comfortable and pleasant environment throughout my stay. The hospitality was outstanding, with staff going above and beyond to ensure all my needs were met. Additionally, the hotel's location was perfect, offering convenient access to local attractions and amenities. I highly recommend Hotel Momento for anyone looking for a wonderful place to stay.

Very nice hotel, where cleanliness has a big importance. The staff is very friendly and always willing to help, especially the gentlemen Mustafa, Burak and Sabri. When we asked to change rooms, we were immediately given a new one. Besides, the hotel is also in a great location - the Grand Bazaar and Blue Mosque are not far from here. We highly recommend this hotel, especially if you’re travelling with your family! :)