Fairmont Ajman

Thanks for good service

Nothing to dislike

Very nice Room and Pool area. Quality of food in buffet restaurant was very basic for a Fairmont hotel.

My first Fairmont stay. Not to be repeated. Once a very nice hotel, but now totally outclassed by its peers. Staff were uninterested. The hotel was 5 star, the service more 2-3 star. Eg room cleaning, repeatedly requested 4 times, sockets not working, hairdryer and safe remained unfixed. Maintenance issues were also experienced by neighbouring rooms- we queued at the same time at front desk Loose dangerous paving slabs by the pool- “it’s fine, nothing wrong”, no action until someone is injured. Clearly there is some of management psychodrama playing out with the staff who just don’t care and seem to have given up being interested. Food was quite basic so we only ate breakfast there. On the first day they tried to charge us for buffet breakfast despite being “free”. On the last day we were too early as leaving. So they gave us some miserable cornflakes with tiny cartons of long life milk. We had to actually chase 3 times for this the day before. I seriously wasn’t expecting such poor service in a 5 star hotel!!! Ajman’s a relaxing place with decent local restaurants to experience Dubai food. To stay however, I would recommend the Ajman Saray - it’s a Marriott and properly 5 star. The restaurants were better, the service was frankly amazing, with staff really going the extra mile to make you feel welcomed rather than an inconvenient afterthought at the Fairmont. I haven’t registered for Accor loyalty points as the stay was terrible so I won’t be using Fairmont going forward.

The room was modern, clean, and well-on-point, with a stunning view of the beach. The bed was incredibly comfortable, and the amenities, including complimentary coffee and a spacious shower, were excellent. We had an amazing experience and must repeat the visit.

Loved it!

The service is great (especially from all the staff in the restaurants and the entertainment team) but the hotel needs sort out little niggles like the broken decking near the pool.

Staff is very helpful. Beach is great, facilities clean and friendly. Would return

Great place! The staff at the hotel are super friendly and helpful.

An average stay. Food was less than average, drinks package was the clearest brands ever heard of, no hot water in bathrooms. However, staff were friendly and wanting to help. Very loud and OTT entertainment group - water olympics etc.

Old, dirty. Not much more to say..

Where to begin? This property is amazing. The entrance is grand and the concierge was welcoming and friendly. Julia was very helpful and found us the perfect suite for our family of 6 and the view was INCREDIBLE (room 327 and 328). The breakfast was also amazing, the three cakes especially were phenomenal. The staff during breakfast was also very meticulous and ready to help even during peak times. The beach was also amazing. I would definitely be coming back and I definitely recommend this property to anyone staying in Ajman. This is the jewel of Ajman for sure.

The staff is incredible! Our check in was so smooth - thanks to Julia, the manager. The beach was spectacular and the pool was beautiful. I went with my parents, brother, and two children. We had an amazing time!

We booked a two night stay but on check in we were put in a freezing room. I immediately turned off the ac and went for dinner. When we returned to the room it was still freezing. I told the hotel and they sent a maintenance person. He came but told me I had already turned the ac off. An hour later I called them again and they told me to open the window. But I finally insisted they change my room at 11pm at night.

Super friendly staff from bell boys to hotel staff to housekeeping and food staff all gave amazing top rated service

Personalized and the service were excellent and I like to mention Raushan

I love this resorts it has everything I need and the breakfast is amazing I will definitely be coming back

Nice hotel, friendly staff, everything is fine.

Excellent hotel in a very good location.comfort,cleanliness and food quality and service of the highest standard.special mention to Nayem from housekeeping who looked after me and my room and catered for my every need in a courteous and professional manner.unfortunately,i forgot to leave him a tip but if any payrise or bonus is due,he is very deserving.would stay at this hotel again and would recommend

Excellent Breakfast Nice beach