Millennium Al Rawdah Hotel

Terrible hotel, please avoid. Room was old and nothing like the images which have clearly been taken a long time ago. Lobby and hallway are nice but that's about it. Water takes ages to get warm. Iron was missing from the room. Took 4 attempts of contacting front desk to finally get it sent to our room - and it didn't even work! A further two attempts by hotel staff to finally get us a working iron. No hairdryer in the room. When asking for it, it was a little cheap hairdryer that produces cold air. The bathroom is nothing like the images (it's basically designed for accessibility) and the towels are hung on the support rails which is very unhygienic.

Over priced and poorly maintained. Age shows in the property and the rooms. Water leak wasn't fixed after repeated requests (although the team did clean/apply temporary fix). The rooms look worn out and there's stains/dirt marks on all fabrics. Staff is good and understanding, however that won't save the hotel. Need the management to step up and overhaul the hotel.

Great location to stadium

I loooooved the stay. Thanks!

We checked in with mahmoud around 21:00 which is a very pleasent checkin time and too quite. Surprisingly there was no welcoming note or usual welcoming or a preference check up or is an explaining the facilities of the hotel, which was really weird since no one else wasn in the reception. I got the keys for the room and left my luggage by my own to the room. Room was spacious, unfortunately too old humidity smell in the corridors bathroom was dirty and full of molds and scratches. Carpet in the room was having spots air-conditioning was working OK, but it’s hard to operate due to the very old system. TV was very nice with many channels. Bed was not comfortable since it is toward the hard type. The surroundings is not that bad. It’s OK if you want a city center hotel next to some governmental entities nothing special in the lobby .cinnamon smell used as an aroma in the elevators and the corridors. I can understand. It’s Christmas time and myself. I am a cinnamon smell lover, but it was too much that it is too annoying . Room isn’t soundproof. I could easily hear the noise of kids and other guest walking around in the corridors, unfortunately I requested slippers and bathrobe bathrobe was sent to my room, but I was clearly informed that the hotel is out of slippers, I don’t think I’m returning to the hotel. Nothing really pleasant. It’s very disappointing Abu Dhabi hotel stay.

Vertbgood hotel and friendly stuff

Have stayed here over the years and its not the newest of hotels. However the Manager very kindly gave us a suite when I mentioned the Wife would be on her own during the day whilst I attended an exhibition. It was a nice touch which je didn't have to do. Bed was firm (i like that) but not toy Wife's taste.

I stayed on the ninth floor yet the noise of the music at the pool was loud enough for me to hear in my room and making my relaxation impossible. I went to have breakfast at 915 and there were few tables and so many guests that I didn’t get to set until after 1030 by then the food was mostly gone I would never stay there again

Beds were a bit uncomfortable, service needs to improve as it took 25-30 mins to check in. Also there doesn’t appear to a queueing system at reception, so people just kept pushing in. Room itself was spacious and well appointed. The beds were singles, and were very hard. Parking is free, so is bottled water. Breakfast was ok, not going to set the world alight, but was a reasonable standard

We had 14 hrs stopover in Abu Dhabi before our flight back to Sydney. Quickly booked the hotel just for some rest and lunch then get ourselves ready for the flight. Arrive at the hotel around 11am, Bryan at the reception gave us room straights away. The room was great, bed was very comfy, big bathroom and very clean. Strongly recommended to everyone.

Very friendly hotel and big rooms

The worst ever no hot water in the rooms

Smell like sewage, dirty hair on floor, bugs everywhere, no towel for shower, reception really not friendly

Smell like sewage, dirty hair on floor, bugs everywhere, no towel for shower, reception really fancy people nose talks only

The service was really slow. We ordered jacket potato which they said would arrive in 30mins. But took 2 hours to arrive. Despite several calls/follow up

Only issue! I requested early check in as i was not staying overnight. Still i had to wait few hours for my room. Besides that everything was excellent.

They gave me different room not as the ressevation , check in took 44m as there is only one person in the reception and the receptionist was unprofessional The hotel facilotoes are old and outdated This hotel shouldnt be classified as 5 stars

The customer service lady has no knowledge at all she wanted to charge me 150 AED for a bed that I already booked but then the other guy came and said that it’s already paid and it took hours for them to get the bed. We didn’t have towels in our rooms and took. Forever for them to get us the towels

The hotel waa dirty, smelled of smoke. We got smoke free room. Even changed the room, but the room still smell as smoke, evwn the pillows had smoke smell. If we called to get something, took too long time to get it from the staff. We paid for extra bed for th room, it litterally took more than 8 hours for the hotel staff to place in room. When we were ready to sleep, called 4 times in 1 1/2 hour then it came.

Bad experience from checkin to checkout. they dont answer phones, no hot water in the shower (only warm water) the breakfast is not for 5 star hotel, they cleaned the room but did not put towel and shampo. they called me at 11 am to check when im going to do checkout.