Pullman Dubai Creek City Centre

Perfect

Awesome room, clean big and comfortable. Staff were friendly and efficient.

Not bad not good

We had an amazing holiday again this year The staff went above and beyond to make our stay perfect. From our check in at reception making sure we got the studio we requested. The housekeeping on floor 11 who kept our residence spotless. The staff in Medely restaurant who always greeted us with a friendly smile and excellent service a special hi to Chezzy and all the staff. The pool area was always spotless and very comfortable. Looking forward to seeing you all again in December 😚

The hotel is excellent, but breakfast is elsewhere and that was difficult, also there is no passage to the mall, overall good

Fantastic location. The interconnecting door needs soundproofing.

Really nice facility and staff are very helpful

All the staff were friendly and helpful, especially Sulochana who checked us in - she is a customer service star! 😊 We felt very welcome and nothing was a problem. We would definitely stay here again.

Amazing stay and staff

I have stay 1 room with 2 rooms it was great and clean. Beds should be more comfortable.

Very spacious hotel apartments. Staff was very friendly. Access to the connected shopping mall was fantastic.

the staff are warm and very responsive. Special thank you for Front Desk - Shiv & Trupti for the best service and support. Yasser, Kevin along with housekeeping team Akila and Aananda who made my stay amazing.

excellent stay

You can never go wrong with Pullmans it is convenient located with great service and staff.

This hotel is in top of a mall. Great way to shop and return.

My stay at Pullman was beyond exceptional. The place is close to the airport, has easily accessible transportation service and is right next to the shopping complex so you don't need to go far away for any of your needs. Rooms were well maintained and regulary cleaned. The place has a good range of breakfast options. I would definitely stay here on my next trip.

When I arrived at the hotel I had to wait 30 minutes before being checked in. We were told to wait on the sofas at the front door by the security guard. 30 minutes later a member of staff came to check us in. I’ve never experienced this kind of service in any other hotel. I booked 2 rooms as we were travelling in a party. We were given rooms on Floor 6 and floor 9. I do not recommend this hotel if you are travelling in a party. I asked the person checking us in if we could be on the same floor he said no not possible. Really unhelpful and couldn’t care less. Then last of all this hotel charged me 350 AED more than my booking confirmation. I asked to speak to the manager about this they didn’t care even after showing them my booking and the amount confirmed on my booking. Do not book this hotel inless you want to be charged what ever the hotel decide at the point you check in. Really unhelpful staff and the worst service I’ve experienced in Dubai from any hotel I’ve stopped at.

Excellent

Nice persons who would like to have normal kitchen and feel like home. Definitely will come back.

We checked into the Pullman Residences for 2 nights, in a 2 bedroom apartment Arriving on a morning flight we got to the residences at 8am, we were told that our room was available but would not be ready till 3pm on the same day, unless we wanted to pay extra The check in lady was kind and spoke to her manager who advised we could have the room for 10am without an additional charge, this was a welcome change of heart and something we were thankful for and appreciated The apartment was very clean and a decent a size, the master bedroom had a queen-size bed with its own ensuite bathroom The second bedroom had 2 twin beds (both beds bigger than a UK single bed) and its own ensuite bathroom as well. The dining room consisted of a fairly large sofa, a dining table and had a huge 50inch plus TV, the only downside being there were very few English channels available. The kitchen was of a decent size it had all the appliances necessary inc, microwave, oven, dishwasher, washing machine and even an espresso machine. Cutlery and utensils were also provided. Every day 4 bottles (1 litre) of mineral water were provided free of charge. Breakfast was provided in Pullman Hotel which is adjoining to the residence, and approx 10 minutes from the residence via 2 lifts and a set of stairs. Hot food for breakfast was limited but tasty and they had a live egg cooking station, plenty of pastries were provided. Overall highly recommended for families, due to mall and metro access