the receptionist girls were very rude. there were only one towel for two guest. the room service cleaned the room,one the second day, but did noteven change the one towel from previous day. called the front dest 3 times beside being ruden never send a towel for us to take a shower. worst experience in Dubai.

We loved the food great price and great room service options!

The moment my young son walked in the first thing he said was ewww this place is dirty and disgusting and I couldn’t agree more. It definitely was not worth the money. Our room was cleaned only once during our entire stay and I welcomed the service every day. It took an entire day just to get 2 towels. The TV did not work and the remote did not have working batteries. I asked front desk to fix it and that never happened. It was just awful.

I didn't get the room that I reserved, not even close. Something like just a little room. The guy said, you are just one person, meaning, the room that was given to me, was good enough to them. Please refund atleast the paid amount, not to mention the inconvenience of not having what I was supposed to have. Thank you

I was given a smokers room and also the TV kept losing the signal

Hotel need upgrade and maintenance. They dnt not provide glass and just the paper cup. Mobile network doesn’t work there and the internet was down. The washbasin tap was throwing water out of the basin. There was no suitcase stand to keep the suitcase. Over all over rated hotel

Possibly the worse hotel i have stayed in 1. Awful internet coverage - used hotspot on phone instead - Reported - Zero action Taken 2. Housekeeping useless - i hade to keep phoning to get towels and toilet rolls sent up to the room as room not cleaned also no coffee left 3. Lights in the room dangling down 4. Can only have the fridge or kettle plugged in at one time - Fridge actually heated the items 5. Not enough sockets in the room 6. Hairdryer situated in a drawer with no mirror near by 7. The lift was constantly out of action 8. the pool was freezing, i was told it was due to the owner not wanting to pay for heating 9. No towels by the pool, i was told to bring from the room, however there were none left in the room.. so a trip to reception was needed 10. There was a leak in our bathroom ceiling which was quite bad, i reported this twice but no action taken, the Maintenance man came to the bathroom to look, stared at it, laughed... then used my aftershave and said i will return later.... Never seen him again 11. the shower kept going really cold 12. the beds were changed once in our 8 night stay 13. where there was no stirrers left for the coffee i had to resort to using the complimentary tooth brush to stir Other than that the bed was really comfy, other than that can't really offer any positives!!!

Overall Hotel is very nice and located in a good spot close to the malls and restaurants. But the service cleaning is not so good I stay there for 10 days they never change the bed sheets and the pillowcases and I had to ask for the towels every day the water in the bath sink got clogged nobody came to clean it The food is not so good in the Hotel. We are outside it was very good The Wi-Fi service very weak you cannot use it The refrigerator didn’t work and one more thing no one from the front desk told us that there’s a bus pick you up every morning to the beach and bring you back We’re found out from people later only last 3 days. We could of went to the beach all those days

Good hotel value for money

The location of the hotel is great and close to everything. the cleanliness is not great, they need to work on that more.

Parking was always not available as little parks only. Ive been woken up at 3am to inform me to remove the car from a park which turned to be the hospital near by park and not the hotel. But the time ive been woken up to be informed of this shows their non professionalism

The staff was nice, but old building news to be updated in everything the room has, new building smells too much of tabaco, especially hallways

There was too much noise with the construction, there was no toilet paper when we got there, no towels and the holder in the shower was broken

Location

Hotel ambience is great. Room needed a little upgrade. Staff is very frienfly. Overall happy with the stay.

Reception check in very slow. We asked for quite and upporfloor room:got an extremely loud building site faced room instead.Exactly opposite were a constraction and had to wake up for banging and noise early as the started to work.Could not even open the curtain as builders looked in,awful view to face.The fridge did not work, internet got regularly cut off, impossible to use it.Safe run out of battery,reported twice but noonecame to fix it.Room style beutiful,nice.

Unfortunately first night at 2:30am a false fire alarm went on. Second night at about 11pm one of the hotel staff knocked my room door and they told me it was by mistake. Room curtains is broken and can’t be closed properly.

I loved this hotel!!! great price, staff and very clean and comfortable 💕

Great location and lovely decor. Although was disappointed the ladies jacuzzi and sauna wasn’t working. And I think the gym was right about W my remove because I would hear banging all the time. But over all, was a good stay.

The only thing I would have liked to know in the description is where was the hotel's parking (entrance in the back) I had to circle around the hotel three times maybe before I could find it and you need to open its gate with a key card.