Aloft Austin Round Rock

Clean and Nice hotel

Good

Was very nice and very reasonable. Everything was clean. The floor seemed a little sticky, but it could’ve been because it was so humid in the room overall very nice stay

When I went to the Elevator to go from 2nd floor to lobby, the Elevator button did not work. Tried several times then decided to just take the nearest stairs, which was stair A. Stair A exits to the outside of hotel near pool and patio areas. When I got back inside the hotel, there was an 'Out of Order' sign on the first floor elevator door. Why did staff not put up 'Out of Order' sign on elevator door of all floors? I tried to return to my 2nd floor room using stair A; however, no one can enter from the outside using stair A. I returned to the front desk to find out how to get back to my room. We had to get management to come to the front desk to provide assistance on how I can return to my room. I was guided to stair B which is the stairs that is completely inside the hotel. So, here are some thoughts about management at this location: 1) It was apparent that new employees do not get adequate training. Desk clerk had to get management out of his office to assist on where/how do I get back to my room. Also, management was needed to show staff how to print invoice after I had been 'checked out'. 2) Management failed to adequately post signs that the elevator was 'out of order' and directions to stair B (only stairs to use for going to and from rooms) on all floors.

Second time staying here and this place is excellent. Convenient and comfortable. The only complaint could be that shower doors seem to open backwards and are a little annoying, nothing to take away from the fact that this place is great for someone staying out of town for a few days. Highly recommended.

nice property at a reasonable price

Nice and new.

What I didn’t like was that the WiFi was not working in my room. There was no microwave and disposable bags.

The room smelled like stale sweat. The sheets had an off odor. It just seems like the quality has gone downhill since Marriott bought Aloft. A super shame because this spot was always so convenient for me when visiting family but moving forward I will be picking a different hotel.

Great if you’re looking for a nice hotel with a Tesla Destination Charger and pet friendly

Basic small

Did not stay. The original booking was for the wrong dates. We’re unable to reschedule without a $222 penalty.

I booked thru Hotels.com. The hotel description indicated free breakfast as most hotels do. I came down our first morning, "Please point me toward breakfast!". They looked at me like I had lobsters coming out of my ears. "What room are you in?" I said, "403". He says, "Oh, you booked through Expedia. You didn't buy the correct package that includes breakfast." Correct package??? After explaining I had never even heard of their brand til I went to Hotels.com, they said, "Sorry." They did offer to let me take some fruit for free, including the most over-ripe bananas I've ever had. No making an exception for a first time customer. I felt pretty stupid for booking Aloft. I won't be staying with them again.

Nice and clean.

Easy

Staff was great, great service, friendly nice lobby,

Great little hotel

It was very clean, parking was great, and it felt safe

I am not sure what i was expecting from Aloft but they earned my repeat business.

Clean