Best Western Shackleford 

The only problem I had with the room was with the bed. If was comfortable, but the mattress is lying on a platform that is slick. If you leaned on the side of the bed it would slide on the platform. I'm short and elderly, so I had a hard time getting into the bed. The mattress kept sliding on the platform. Not a fun experience. This could also cause a person to be injured with the side of the platform then sticking out.

We had a great stay! We felt like the property was well taken care of, the parking lot was bright at night which made us feel safe and our car was safe, breakfast had a wide variety, our room was comfy and clean and up to date. The staff was friendly and professional, the cleaning staff was curiosity and asked if we needed anything even after only being there for one day. I liked the location because it was by everything we wanted to go to. The restaurant/sports bar next door was our main go-to because we wanted to watch football and UFC fights at the same time. Thank you for the wonderful stay! We'll be back!

Check in was courteous and efficient. There was a dirty wash rag in the bathroom and there was hair on the bathroom floor. The bathroom door would not close. The hotel has been recently remodeled so everything is new and fresh. The bathroom experience left me, wondering how clean everything was versus how everything was.

Our stay here was great! Check in was fast, easy. Lady at desk was friendly, professional, answered questions, etc. Hotel was clean, room clean, all amenities stocked in room. Bed, king, was comfortable, air conditioning worked great! Black out shade on window. Room cleaned daily. Quiet at night for good sleeping. Small exercise room. I used eliptical machine. Nice indoor pool. Nice free breakfast. Biscuits, scrambled eggs, sausage, gravy, potatoe patties, waffles, cold cereal, toast, bagels, muffins, yogurt, apples. Good selection.. Good parking.

Family was in town for a funeral. The room was good for the reason we were there. We went to the pool to try and get our mind off the loss of our family member, but while the pool was open, there was no heat to the water.

I enjoyed my stay except that I had to ask for wash cloths and towels for the bathroom because there were none when I got in my room.

Love it

Booked this hotel for Thursday. They switched it to Wednesday and would not change it or refund. The man on the phone laughed at me and said it happened often and they couldn’t and wouldn’t correct it. I’m out $173 for their mistake.

My stay was nice.

It’s a good place to stay for a night just there’s only one vending machine in hotel to get a drink it’s part of the market and it didn’t work and the night shift worker was too busy gaming behind the counter to help

Toilet broken, mini fridge broken, bar next door with cars constantly blasting bass music. Other than that, it was clean, staff was friendly, we enjoyed the breakfast, and the tv was big👍

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The property was nice and well lit. Our room was very clean. It was stocked with toiletries and clean towels. It was a room that could be combined. I wasnt a fan of that because there were gaps under the door and the room was echoy. Breakfast was delicious! Staff was very friendly.

Good price, clean room, comfy beds and pillows!

Overall it was a nice stay and good breakfast.

We had a good stay our room and bathroom were extremely clean! We also loved the pool area and there was no one there when we used it. Outside of our window was slightly noisy but it wasn’t too bad.

The breakfast could have been better, the coffee machines were not properly working and seemed to need cleaning.

Good location in west Little Rock.

Indoor Pool was freezing cold Breakfast was avg. Room was comfortable and hotel updated.

Nice enough hotel, but the ones that stick out pay attention to key details that make hotel stays just a bit nicer. This one needs some attention to a few details.. but first, what worked: The room was clean (smelled a bit of cleaners, but it wasn’t bad). Bed soft, two kinds of pillows (feather, foam), big TV, fridge and microwave worked, bedside lighting that enabled electronics charging, and enough horizontal space to set most of your stuff on. Oh! And dimmable bed side lights - that was quite nice. Although there were a few loud cars (revving and radios), for the most part it was quiet. The staffer on when we checked in (7/6) was amazing. The breakfast was the same both days (so not sure if it changes or not) eggs, biscuits and gravy, sausage patties, waffles, hash brown triangles, cereal, fruit, yoghurt/toppings, muffins, danish, bagels, bread. There was prolly a few things I’m forgetting too. Upshot: solid, day-starting fare with something for everyone. Here’s the issues. The shower curtain: Curtain ring (built into curtain) cut so it can slide onto the rod - but EVERY time you move the curtain, rings fall off. That’s ok in the middle, but happening on the end means a mess on the floor. Blackout “curtain”: Operated by chain, and the chain wasn’t configured right. Has too many “stop” sections (meant to keep you front damaging the system) so it was frozen between 2” and 3” up. So it was ABSOLUTELY INEFFECTIVE as blackout, and useless to let more light in later in th