Budget Inn Alcoa

The front desk people we're rude. The room was listed as jon smoking however the bedding had burn marks in them. Roach bugs in the freezer in the room. No phones in the rooms. I wouldn't let my dog stay there. I do have pictures . We stayed because it was late and had no other options . We thought it would be ok because it was across from the airport. I would have blocked the payment if I had thought about it soon enough. That's how bad it was!!!

The units have a German cockroach problem and the customer service is terrible at best. The refrigerator has a leak and has stained the floor and cause damage. Exposed outlets everywhere. Police have been here 2-3 banging and kicking at the neighbors doors, and the staff have absolutely no service manners or at least a courtesy to pretend to be professional when we come around. They’ve plastered google to make this place seem presentable and affordable and I spent a chunk of cash to house my fiance and I here for a week. Regret since we walked in the door and we will not be back. Do NOT bring your loved ones here. I would have shared a picture of the infestation of roaches but my finance has already cleaned them up because nobody should have to share their space with bugs, especially ones so vile. I’m not entirely sure how this place hasn’t been shut down yet. Please someone buy this establishment and clean it up because people shouldn’t be walk into this after spending their hard earned money. We will not be back here ever again.

They was rude

The staff were rude. Room completely horrible. Beddings have cigarette burns in them. Stains on the mattress and pillows no bottom sheet, no hangers no soap, visible mold water stains on ceiling missing electrical junction boxes on ceiling not working no cups, intercom not working terrible response from the office, no printed receipt this hotel should be closed simply unsafe and unsanitary no exhaust fan so no source of breathing air.

Clean, but in dire need of updates.

Disgusting worst place I’ve ever stayed in in my life

Find another option this is the worst

This certainly is a budget inn. It is across from the airport, so we heard planes taking off from inside the room. The staff is not rude, but not terribly friendly either. The hotel is being renovated, and our room was nice enough, but the furniture is very dated. They don't have refrigerators, and there is no ice machine onsite. If you need a bed for the night on your way through town it gets the job done.

Not good

It was alright but there was not a microwave or a refrigerator and hardly any outlets to charge stuff with, and half the lights didn’t work overall wasn’t terrible

This hotel was so dirty we didn’t even end up staying here. We drive 45 minutes away and got another hotel room. The staff were obviously overworked and understaffed as the front desk person had to leave the desk unattended and go pick someone up from the airport. The roof in our room and the check in area looked like it was going to cave in at any moment, the sheets, floor, and walls were covered in stains and smears, and the other patrons of the hotel seemed under the influence of serious drugs. It took us about 3 seconds to decide we weren’t staying in this hotel even for one night. Don’t stay here.

The room was not clean, the ceiling had holes in it, bed had nasty stains, i had to ask for toilet paper, no one cleaned, restocked the towels, or put toilet paper in the bathroom while i was gone. The fridge had dead roaches in it, and living roaches on the floor. The CSR at check in was not friendly and made sure to let me know there were no refunds so i was stuck there. The toilet and shower were disgusting,

It's a cheap place to stay. Well I guess I got what I paid for. An that's all I've got to say about that. Aight then

Maintenance is too worse

I got what I paid for and expected, so I'm hesitant to give a bad review. It was... tolerable. And that was the price point. It's a cheap dump. Accept that going in and you'll be fine. The check in lady was polite and professional.

Even the room was disgusting Beyond belief I didn’t want to touch the sheets or mattresses there was a roach in the mini fridge also

This property is horrible. I was in a bad situation I spent my last of my money on a room there through Expedia. Only to get there and find out there's a deposit so I couldn't get my room, no refund, no where else to go. Thankfully the lady working at the front desk felt sorry for me and changed my room to a double room no deposit if I let another gentleman in the same situation stay with me. I met good people there but the rest of the experience was horrible.

There was roaches the size of my fingers and I still haven’t received my deposit back and I had to find somewhere else to stay because I had a child with me and didn’t feel safe staying there it was very unhealthy, do not stay here!!!

This is the worst place I have ever seen! Spider webs everywhere, filth On the doors on and on it was disgusting! I have video

Dirty room, hair in sink, dead roach in tub.