Candlewood Suites COLUMBUS-NORTHEAST

No complaints so far

Location, safety, convenience, and overall hospitality of the desk receptionist

Very quiet, great heating, large bathroom, great kitchen with everything I needed.

The room wasn’t as clean as it could be and the bath tub was dirty. No one swept the floors in the kitchen area

The staff called only moments before I was set to check in saying they had no rooms left even after I had a reservation confirmation. Terrible service and a horrible experience.

Loved the convenience to everything. Staff very friendly. Great costumer service.

Super nice staff, Jannica welcomed and checked me in super fast and easy, always smiling.

Na

Was very clean and I was able to get a late check out

Cofffe machine not working 2 days but could brew coffee in room. Bottle water in room would be nice. Note; this is an extended stay property so no breakfast. You can purchase items for a charge. Close to shopping and restaurants.

they have a little shelter and food for a kitty on the property I absolutely love this!! The only drawback was that I was expecting a breakfast but they do have items you can buy just no breakfast area. For the price it is nice staff is amazing and no real complaints.

Very nice place

Great staff.

Roaches dirty

It was average and it served the purpose of what we needed. The dove soap products were nice!

Over all good stay

I really liked the kitchenette in the room and the close proximity to restaurants. Our room was very clean, and the hotel was pet friendly, so we were able to bring our dog. We were having our AC system removed and a new system installed which required us to leave our home for a couple of days (there was no AC during the process) and the weather was in the mid 90s and above. We enjoyed our stay.

It really does not seem like much care has been taken in these rooms. The first room looked like there was a party gone bad with dirty and damaged walls and dirty refrigerator. The second room was in better condition but was dusty, the carpet was dirty and there were long hairs everywhere in the bathroom. My daughter was sniffing and sneezing every time we entered the room so I checked the AC which was really dirty. They did come the next morning to clean it though. On the plus side the bed is comfortable and the rooms are somewhat spacious. The silver lining is a staff member who really cares. She quickly and efficiently changed rooms for us and tried to track down a tub stopper for my disabled and elderly mother. The stopper didn't work, but at least she tried to help. The other staff members were also friendly. Unfortunately, I won't be staying there again.

I was resting on the bed, then a big brown bug crawled to the back of my hand, I swiped it out to the white sheet then went to get an tissue and take it to the trash can. I didn’t realize it might be a bed bug at the first encounter, until I was waken up around 5:30am by itching in my foot. Suddenly I recalled the brown bug I saw early, then I searched bedbugs on google to see the look and size, along with my itching, I went to the front desk of the hotel and reported to them immediately (per the google search, so the bedbugs issue won’t spread to nearby rooms or other room and more importantly to the next people who will reside into this room. ) I asked the front desk lady to give me a proof that I reported this bug issue, first she said she would send me an email, after she talked to her manager she said nothing she could do other than giving me a few trash bags to contain my belongings so I hopefully won’t bring bedbugs to my home that will cause me up to few thousands dollars for hiring the professionals to rid of the bedbugs. Awful, my whole trip was ruined. (I don’t take a picture at the first moment because I didn’t realize it might be a bedbug until I was waken up by the itching on my foot.)

Nice people nice stay