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Charleston Marriott Town Center
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Charleston Marriott Town Center
Hotels
8.0
/10
Very Good
950 reviews
What Guests Say About Their Stay
Shayla
10.0
/ 10
We had a wonderful stay here ! Very nice and close to everything in Charleston ! We’ll come back !
Mark
10.0
/ 10
Great staff and had a nice one night stay passing through the area. Only issue was slightly underpowered HVAC.
Shawn
10.0
/ 10
For a 4 star hotel, building was run down, parking lot was not the best and area surrounding hotel was run down.
In the Area
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200 Lee St E, Kanawha County, West Virginia, United States, 25301
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Charleston Marriott Town Center
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What's around Charleston Marriott Town Center
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200 Lee St E, Kanawha County, West Virginia, United States, 25301
Discover More About Charleston Marriott Town Center
Location
Charleston Marriott Town Center is a hotel in a good neighborhood, which is located at Kanawha County.
About Charleston Marriott Town Center
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Charleston Marriott Town Center exclusively for you.
With all facilities offered, Charleston Marriott Town Center is the right place to stay.
All facilities in Charleston Marriott Town Center
Others
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Hotel Services
- Multilingual staff
- Express check-in
- Express check-out
- 24-hour Receptionist
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Transportation
- Bus/truck parking
- Airport transfer
Food and Drinks
- Bar
- Breakfast
General
- Parking (surcharge)
- Banquet
Things to Do
- Garden
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Charleston Marriott Town Center
Important Note
- Fee for buffet breakfast: approximately USD 16 to 18.95 per person
- Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
- Fee for in-room wired internet: USD 9.95 per day (rates may vary)
- Self parking fee: USD 15.00 per day
- Extended parking fee: USD 15.00 per day
- Pet fee: USD 100.00 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers airport shuttle service from 6 AM-11 PM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Charleston Marriott Town Center | 352 |
Number of floors in Charleston Marriott Town Center | 16 |
Another facilities in Charleston Marriott Town Center | Others, Coffee shop, Smoke-free area, Meeting facilities, Conference room |
Frequently asked question in Charleston Marriott Town Center
What are available facilities at Charleston Marriott Town Center?
There are top facilites at Charleston Marriott Town Center such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Charleston Marriott Town Center?
The standard check-in time at Charleston Marriott Town Center is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Charleston Marriott Town Center provide breakfast?
Yes, Charleston Marriott Town Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Charleston Marriott Town Center
Other sources (950)
8.0
Very Good
From 950 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
7.6
Service and Facilites
8.6
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Traveler Reviews Charleston Marriott Town Center
Number of reviews per page
20
40
Top reviews
Nicholas
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Didn’t have smart TV in the room
Dan
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property is in need of a refresh. The rooms look ok, beds are worn, and the general condition of the facility is poor. The day staff was friendly but the evening staff - not really.
Shayla
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We had a wonderful stay here ! Very nice and close to everything in Charleston ! We’ll come back !
Hobart
Business
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hotel seems very rundown. I have spent about ten trips with other chains most of which supposedly lower grade. They were all much nicer than this hotel. Bed was worn and saggy. Pillows were horrible. Dirt and stains on room walls. Hair in bathrooms and in bed. Carpet in halls was wrong, dirty, and humped. Overall looked worn. Parking was charged but not controlled. So during a concert the garage was full of freeloaders with no space available. Outside looked like potential construction, but I think barriers have been there and nothing done for a while. A shame what was a solid hotel is now a no-go. No person in our conference will stay there again they said.
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Verified traveler
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
I stayed here because of the location.I attended a concert at the coliseum next door. Besides that and how comfortable the ned n pillows were? The hotel was plain.Advertisement claims rooftop bar- never saw one and then on friday night the bar they did have closed as the concert was ending. At 1045. Staff was not ride but they wasnr friendly as should be. My room was on top 16th floor and had balcony with sliding doors but they had the balconys to where the slding door was not able to open but like 4 inches .hotel is aging and is suppose to be top notch simce its a marriot .it was clean but it could use air freshners or aomething smelly good.
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Carrie
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Extremely close to the Charleston Coliseum. Carpet on 4th floor is a trip/fall hazard due to area that appear loose. Shower got warm but not hot enough to use.
Low level noise from light bulbs created a sensory issue for daughter.
Paid $16 per person for the breakfast buffet was a under whelming with wet scrambled eggs and extremley limited selection of cheap conental breakfast foods.
Check in/out employees were short and dismissive. On check out I was not asked about my stay and had to request my receipt twice to have it printed.
However, the service in the dining area was exceptional!
Room was very clean and comfortable.
Bottom line, I will not stay here again. I will be staying one street over where parking and large beffett breakfast are free, more convenient, and exceptional service at the Holiday Inn.
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David
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Construction in the parking garage (which I payed $15 a day for). The room was dated and our room was not clean. Especially the bathroom.
Lyn
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Directly across the street from the Convention Center!
Jon
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It’s not the Marriott of old.
Jeffry
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
No one offered to take luggage to room. Staff gave conflicting information about room service. Tv had huge discoloration where someone grabbed the screen previously. Remote confusing and no instructions on use. Channel guide out of date. No menu in room. No minibar. No advance movies. Shuttle drivers Wes and Pascal were outstanding.
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Peter
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice enough, on the old side, air vent in room was noisy and could have been cleaner
Stephanie
Business Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The linens were not properly cleaned and smelled of mildew. There was no fridge nor microwave in the room as would have been expected at this price and type of hotel. But the staff were friendly!
Susan
Friends and Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Overnight stay: Room clean and comfortable. Convenient location!
Lydia
Leisure Family
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The staff was the best part of this hotel - everyone was super friendly! The hotel isn’t terrible, but it’s pretty old, the furniture, decor, etc is very dated it’s in an area I wouldn’t walk around in town.
Julie
Leisure Family
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The rooms are in need of renovations. I did not find my room to be exceptionally clean.
We did enjoy dinner at the restaurant/bar in the lobby. The food was good and service was amazing.
Mark
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great staff and had a nice one night stay passing through the area. Only issue was slightly underpowered HVAC.
Mark
Business and Leisure Family
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Good stay. We were passing through the area on a driving trip. The staff were great! Only issue was the HVAC was a little underpowered. Otherwise, great stay!
Joshua
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Its 2024, why do they have tvs from 2002 in the rooms. Need a massive upgr
Joseph
Friends and Family
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Overall, our stay at the Charleston Marriott Town Center was all right. We got in late, and left early, so we didn't have much time to form a really strong opinion.
On the positive side, they were able to switch us to a room more accommodating to the number of people in our party, which was nice.
On the less positive side, a sign in the elevator indicated that food from the kitchen/restaurant was available until 11 p.m., but the front desk informed me that they actually stopped serving food at 10 p.m., which meant we had to order delivery from one of the few places still open in the area. We ended up getting food, but it would certainly have been more convenient if the sign in the elevator had been accurate.
Marriotts are generally decent stays, and there is no reason I wouldn't stay here again. (I'd just try to check in a little earlier!)
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Scottie
Leisure
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The hotel is dated and rundown. Several advertised amenities were closed - Pavilion, Pool. Clear the staff does not care about service.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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