Chelsea Inn

The hotel itself was good. It wasn't super luxurious, and my room wasn't the most spacious (nothing like in the pictures), but it definitely wasn't bad. It had a big bed, a microwave, coffee maker, refrigerator, mini closet, and TV. Yes, the bathroom is shared, and it's awkward sharing a bathroom with strangers (it appears to be 1:2 - one bathroom for two separate rooms), but it was clean and in good condition. If you want something cheap just to lay your head and put your stuff down, then this isn't the worst place to be. It's good and convenient - and conveniently priced. The water cooler was broken, though, so I had to go out (to the Halal trucks) to get a bottle of water. My stay was good, and maybe given the chance, I'd do it again.

The staff was friendly and attentive. I liked that I only had to share a bathroom with another person, not the entire floor. The rooms had wooden floors and good woodwork. I could relax knowing I wasn't going to see bugs. Overall it was an enjoyable experience.

Great location, comfortable room!

Everything was lovely for a short stay and the location is amazing! Highly recommend. The only issue we had was that the bathroom sink (and to a lesser degree the shower) didn’t really drain (took an hour or so after brushing teeth etc), but a minor inconvenience compared to the ideal location. Staff would have a little basket of snacks out for grabs at the front desk, which was cute and very appreciated! Would definitely stay here again.

Great and very friendly staff. Check in was super easy and left with a smile on my face. I would definitely recommend and stay again

Great location!! Clean. Good service.

Hotel well located in Chelsea neighborhoods and easy to access with self-checking system (the hotel sent us the passcodes to enter hotel and room before our arrival). However, the room wasn’t very cleaned, and next to the lobby and laundry which was very noisy. Furthermore, the bed was very uncomfortable and bowl-shaped. My friend and I had to do our best not to crush each other during the night. I've attached a photo of the underside of the bed to show you the state of the box spring, which explains the hollow in the bed. Our other friend slept on the sofa bed which was hard and very uncomfortable too. I would not recommend this hotel if you are looking for a comfortable and enjoyable stay…

Very clean and cozy. Not the biggest but it is perfect for a couple. The staff were nice however there was no front desk till 5 pm which can be inconvenient for those who are checking in early. You should be able to get into your room anyways bc they send an email with ur room # and passcode to get in. The subway is down a few blocks, the street is quiet and not busy unless the trash truck comes which is very loud in the mornings but doesn’t last long. The ac didn’t work but we stayed in winter so thankfully we could open the screened window from some cool air which was perfect. The rooms are heated very well! Overall very nice stay, will be staying again for future nyc trips.

Superb location. Wonderful old building in excellent shape. Rooms are teeny but well organized. Great value for the price. Biggest issue: no elevator. We had a junior suite & those are on lower floors.

La propiedad esta muy bien pero deben de colocar de antemano que no tiene elevadores y que no hay personal 24/7 ni housekeeping diariamente.

Clean convenient affordable

Great value, safe, clean & convenient. No frills but great.

This was perfect for what we needed it for. It's right on the F train which has stops at Herald Square, Bryant Park, and Rockefeller Center - perfect if you are in the city for Christmassy things. It's in a great neighborhood out of the tourist trap midtown area. The room was small but big enough for three of us (we got a room with a pull out couch). We also had a room with a private bath, which not all of these rooms have (but it's very clear when booking which type you are picking). We were also lucky to be on the 1st floor, since this is a 5 story walk-up. The bed was not very comfortable (sort of caved in in the middle and very squeaky!) but for significantly less money than any other hotel I could find for the busiest tourism week in NYC, it was fine!

This place has an excellent location near Union Square, making taking the subway easy. There's also a Whole Foods and Target at Union Square. An excellent Japanese restaurant nearby and a great French bakery and a couple of bagel shops, as well as a McDonald's for cheaper options. So we were happy with that. However, the sleeper sofa in the room was unusable as a bed as there is a metal bar down the middle. We reserved for three people, so we needed that as a bed. We ended up having to go to Target for a blow up bed for our daughter to sleep on. Also the t.v. stopped working the 6th day of our 10 day stay and, even though they kept promising to fix it, they never did, and they offered no reduction in fees for that. On the 7th night, the heat also stopped working, and the room got very cold. Again, we notified them of this, and it took another day to fix it , so we were without heat for two days. Just unexcusable! We would have checked out and demanded our money back for the remainder of our stay, but we only had one night left. We won't stay at this hotel again. The lack of heating was the last straw.

room was clean and as expected. staff was very friendly and helpful! check in and out was easy.

Small and run down

When I was booking my stay, I didn't know I will be sharing bathroom. Anyway am like that's okay however the person am sharing with pop that splashes all over the toilet bowl. Instead of him clearing it he just left it like that. I was not happy each time I use the restroom to shower or etc. complain to the front desk, she assures me that housekeeping cleans restrooms daily that someone will be there to clean for that day. However no one came because the pop splash and toilet paper were still there. I had to do the cleaning myself,

Basic accommodations but good value for money in a great location.

Dirty

There were some strange rattling sound the last night I was there that disturbed my rest. Otherwise good place to stay