Comfort Inn New Orleans Airport South

Breakfast was limited

Close to airport

The power went out on me I couldn’t enjoy my stay how I wanted to

Property had no power when I arrived, told me to contact expedia for a refund and then refused to provide the refund.

None

No toilet paper in bathroom an the bed was hard Trash on the floor WiFi suck an no back up generator when the lights went out due to hurricane

The location is convenient and the price is cheap. Beyond that, beware. The hotel is dilapidated and needs a serious update. The bathroom was dirty but the sheets appeared clean. It was tolerable in a pinch (canceled flight), but I’d never stay there again.

Roaches

Very clean facility and the room was very spacious.

I think the only real issue I had was the property is our bathroom sink was broken. We were able to work around it and that was my only problem.

This was all we needed for a quick overnight stay because of a flight cancellation. The shower definitely needed to be cleaned more and could use a fix up. Other than that, no complaints.

Quiet, friendly staff, easy check-in and out a minor mishap in the bathroom (leak from the water tank, had to turn it off at night, brought to their attention in the AM). Overall, good place to stay at for short stays before and after a flight

Clean, comfortable and convenient location.

Good Location for returning car to airport, 2 of 3 lamps in room had burnt out bulbs. Some towels were stained.

Pros: Convenience to airport and comfortable beds Cons: Room 101, smelled and could use some deep cleaning. Wear and tear is normal but splattered food and stuff on the walls and drapes is not okay. Overall didn’t feel clean. Arrived too late and tired to change rooms.

Room was a little out dated, more pillows on a King bed only had 2 pillows! Staff member I came in contact with at check in was very friendly. Nice stay!

Nice staff clean rooms

Great

Pros - the room was nice. The furniture was updated and comfortable. The tv was in good condition, with an updated cox cable receiver, and the air conditioner worked well. The shower and bathroom were in great condition. If I was just staying one night or even three nights, this hotel is perfect. The breakfast is a serve your own waffle, eggs, sausage and cereal. No complaints there. Cons - Do Not pay at this hotel. The front desk attendees do not know how to use their own system. I opted to pay at hotel for initial booking using a credit card to hold the room. Upon arrival I was told that the holding card was charged for the room which was not my intent. The second week, they overcharged me $300 for the week. The third week they double charged me for the week. This review is 3 days after the last event and I still have yet to get this resolved because the general manager seems to never be available. I have spoken with front desk more than once with a request to speak to general manager and every time he/she is not available at the scheduled time. They keep saying i will be refunded but no such luck yet. Housekeeping is a joke. So far in a 3-week stay, they have only addressed the housekeeping in my room once and that was only after the second time I requested it. No clean room with new linens, towels, toilet paper on a 3-day basis as advertised. The fitness room is hazardous. The treads on the treadmill are slashed open and the bowflex like bench system doesnt work.

Booked this hotel because I had stayed there many years ago and it was nice, but not this time. When we arrived and got settled into our room the tv did not work. Called the front desk and supposedly there was a storm the day before but they did not disclose this information to us beforehand otherwise we would have gone somewhere else. The hotel lighting was horrible, there were stains on the carpets and there was trash around the outside of the property. It was very noisy with other guests and businesses next to the property. After our first night we moved to another hotel and I was not able to be reimbursed for any of my stay. This is not as a nice of a hotel as it once was and I will never stay here again.