Great location, friendly staff and nice amenities. Rooms were comfortable, clean and quiet.

Lovely experience! Will stay there again & again!

Fantastic room, fabulous view of the santa monica mountains. Delicious coffee in room. Hotel Restaurants were amazing. Very nice pool.

The elevator system is confusing :)

Very calm, close to everything.

Great atmosphere

This stay was one of my top 3 hotels

Excellent all around.

Fabulous!

The staff were very friendly and helpful, particularly the valet staff! The facilities were excellent and everywhere was very clean. Would highly recommend.

The property was beautiful and modern. The staff was polite and helpful. Housekeeping was wonderful, room was always cleaned well and turn down service was provided. Comfortable stay. Came for my anniversary weekend and was a little disappointed that even though it was noted by me, there was no thoughtful gesture provided. I know it’s not mandatory but it would’ve been a nice touch.

The first night when we arrived, there was a music festival or concert nearby, and it lasted until pass 12am. We can hear the music rhythm pounding through the room. The second night was better but can still hear light music from the bar downstairs. Avoid living in rooms facing the pool!

I recently stayed at the Conrad LA to celebrate my birthday and had an overall fantastic experience. Despite calling the concierge at the last minute, they went above and beyond to arrange a private birthday dinner in my room from some of their featured restaurants. The dinner was exquisite, and it truly made my birthday memorable. Not only that, but they took exceptional care of my dog, which was a huge plus. While my stay was mostly perfect, I did encounter two minor issues. First, the pool was advertised as being kept at 82°, but it felt much colder, which made it less enjoyable. Second, when I scheduled a time for the Bill person to come up for checkout, no one ever showed, causing a small inconvenience. Aside from these, everything else was top-notch. The service, the food, and the attention to detail made for an unforgettable birthday celebration. I’d definitely recommend the Conrad LA for anyone looking for luxury and excellent service!

My check-in experience was not satisfactory at all this time. After staying in the hotel for close to 2 weeks a couple months ago, this time was surprising. I arrived at the hotel early, and was told my room wasn't ready but they would put a rush on it and text me when it was ready. I was guaranteed check-in at 3pm but even after 3pm i was still left waiting until i had to complain again that my room wasn't ready. I wasn't offered any kind of apology or acknowledgement for the inconvenience.

Awesome Place

Very clean, very friendly and professional staff, food such a great quality Everything was amazing

Excellent location for the music center and museums.

The staff here makes the stay even better. Can’t wait to come back. They’re doing something right here. The property is beautiful but the staff truly makes it remarkable

Loved

Beautiful property, good dining options,