Courtyard by Marriott Columbus Downtown

Stayed here one night with 2 kids. The room was great! Great that there is a pool and exercise room. The front desk and restaurant on the bottom floor staff were excellent! Very kind and helpful. Unfortunately, the valet is so much money and it was snowing we got the car early and the windshield wiper was broke. And to top it off I grabbed the snow shovel and salt and did the Marriott's Sidewalk!!! I am a 40 something female with 2 kids and my kids almost slipped. I saw all these kids and moms, coming out of the hotel so I went to work! It was crazy!! We paid a ton and it was like I was at the house! Owell! At least there was an advanced auto parts - so we got a wiper and got home. We did not complain because I wam a firm believer in you don't know what someone else is going through. Maybe the staff was sick or had some reason they couldn't help with snow. Also my dad always said in snow leave the wipers up! Please do that next time! Thanks and have a great day!

Excellent service and location

Facilities were very clean and staff was very friendly and courteous!

This was a great place to stay! The cafe surprisingly had great breakfast choices. It’s in a great area where you can walk for 5-7 mins for food. Great location if you’ve got something at the convention center

This hotel is easily walkable to the Natiowide Arena Older but clean and quiet hotel

Loved the pool and hot tub. Gym was ok. Basic equipment. Valet parking only. Super overpriced.

N

I booked a room with two queens. Show up to check in and she says they have none available and only have doubles. I spoke to a customer service person through Hotels and all they could do was give us a coupon for breakfast (we won’t use) and a $25 credit. If I wanted double beds, I would have booked that. Disappointed in this hotel. We also had a room with a very leaky AC unit and there was water all over the floor and got on our bags and things. They did give us a new room to remedy the situation.

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The room was quite nice, the bed was clean and comfortable. The bathroom was very clean, well light and had everything i needed.

The heater/air unit in the room was so loud that I had to unplug it. Further, the valet had no idea what to do when I requested my car in the morning. I had to pick my keys out of a group and he asked what he should do with the others.

Older hotel, not what I always expect from a Courtyard. Will not stay here on future trips

If I'd known only valet parking was offered I would have found another hotel, was $37 to park overnight also the ac/heating unit in the wall was directly adjacent to my pillow which kicked on and off continually from a drafty window beside it...Room was street side where a sheet of metal was covering a hole from some type of road construction and very noisy when a vehicle would pass over it

Na

We arrived and there was the expected line for valet service. I appreciated it was an option at this location. The staff was very helpful and friendly. Loved the free coffee for guests in the lobby. Our room was clean. Perhaps it was our room location, we could hear several conversations and activity in our room from other guests and the hallway. It was a bit different, however we were able to ignore and enjoy our stay

Nice place

2nd time I have stayed here. Loved both visits

Did not have queen beds as reserved. Water did not drain in shower. Bistro was only serving limited items.

Great place

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