Courtyard by Marriott Nashville Green Hills

Nice spot to stay in town, & walking distance to a great mall

This was the worst stay for my wife and I. We actually attended an emotional memorial service in Kentucky and wanted to rest before returning home to Arkansas. The fire alarm started going off around 9pm awaking us from our sleep. It didn’t stop until after 22am. We were told something was wrong with the sprinkler system in the basement. But we were told that after sitting in the lobby for awhile. That info came from other ppl who was also staying in the hotel. Someone on staff should have come and addressed us to let us know this info. Instead we had to overhear people talking.

The room was good - we stayed 2 nights and after the first night - the attendant did NOT come in to refresh the coffee bar and did NOT take out the trash - i was fine with the towels - no problem - but to NOT take out the trash -NOT GOOD BUT THEN - the area where i was supposed to take my dog was DISGUSTING - NO LIGHTS AT NIGHT - so the next morning i went out there and UGHH - trash and leaves all over BUT THE WORST WAS THAT THEY PROVIDED A WATER BOWL FOR THE DOGS - BUT IT WAS A METAL BOWL - ALL RUSTED AND FULL OF DIRT AND LEAVES - needless to say - i walked my dog elsewhere - BUT THEN THE SHOCK CAME WHEN WE CHECKED OUT AND GOT THE BILL FOR OUR DOG $50.00 A NIGHT - 2 NIGHTS $100.00 -UNBELIEVABLE !!! THE ONLY REASON WE STAYED HERE WAS BECAUSE THERE WERE NO LAQUINTA INNS CLOSE BY at laquinta - we are charged $20. a night AND they have a treat canister waiting in the lobby for 4-legged friends and their dog area outside is big, spacious, well-lit, clean and well maintained We were very disappointed at this courtyard by Marriott - i thought their standards were higher than this.

Very nice, clean, quiet stay

Really nice modern hotel

Very enjoyable stay

Everyone was nice and friendly and accommodating.

Safe clean property thamet all of my needs

I have been staying in Marriot hotels for quite some time. I never liked it. It is pricy with no amenities no service at all. Now I promised myself, will not stay ever. Not a single water bottle in the room or at the front desk. Coffee machine does not work. Extra parking fees, breakfast is never been free like other places. You pay at least 2 times of competitors price in the same area and absolutely get nothing. No service, no complementary stuff, no free parking, no free breakfast.

It was incredibly HOT in our bedroom but COLD in the hallway.

The lobby was nice. Our room was just ok. The bed was ok but not super comfortable. The bathroom smelled odd and the shower door leaked really bad into the floor. The worst was the a/c and heater didn’t work right. The wall thermostat said ERR the whole time and we couldn’t adjust the temp but the thing still ran on and off all night and made weird noises. The room was either chilly or too warm. It was a nice appearing hotel but had lots of little problems. The location was just what we wanted and overall enjoyed our trip.

Jkmkbjj

The property was excellent. It is beautiful, clean and smells fresh and clean. The bed was so comfy. I loved the large room and the sofa was actually comfortable! I would definitely recommend this hotel.

Great rooms, unusual designs, great breakfast bar.We'll be staying at this hotel again.

None of the TV’s worked at this property. Out TV in room wouldn’t come on. We weren’t able to switch .rooms. They sent a repairman man two times to fix the tv, which stayed broken. That killed all our afternoon rest time. When we checked out at 10:30 we were told coffee in the loony stops at 10 but that’s what the in room coffee is for. This place is terrible I would NOT recommend anyone staying there

The safe environment and easy access to shopping. The hotel was excellent and the privacy was there if you wanted that.

I love staying here when I’m in town for work. The location is super convenient and clean.

I came to stay the night because I had a doctors appointment. The first room they gave me smelled like perfume and I am allergic so I requested a room change. Luckily, she was able to change my room. The new room was better and no strong fragrance. No balcony and windows don’t open unfortunately so there is no airing out. The walls are old, I could hear the couple in the room next to me zipping their luggage and talking. But with earplugs, I slept very good, and it was very quiet the rest of the night. It is also very comfortable and super clean. It is walkable to the mall and a couple of restaurants, which is nice.

This hotel is gorgeous, and if you like shopping, it's next to a mall. The nearby Whole Foods was helpful for me. I'd give it 5 stars on everything, except that it cost $30 to park in their garage. The garage was a little tricky to navigate, and there was one elevator out of three that went to it, so I got lost. It was also a ways away from the highway, which was less convenient for me on this trip. But aside from that, great room, extremely clean, great staff.

This hotel is consistently clean and well kept. In addition, the staff has amazing custom service from the moment you enter!