Crowne Plaza ANCHORAGE-MIDTOWN, an IHG Hotel

Checked into hotel and went to room to get ready for pool time. Went down to find out pool was closed for maintenance. Would have been nice to be told when checking in especially having kids with me. Went up to room and had to call maintenance to fix the light in the bathroom. House keeping should have had it fixed especially when the front dest said the people before us completed about the light when they checked out. No towels were in the bathroom to dry off with and there was hair in the bath tub. Opened the closet to find a military jacket hanging up. All this showed us was the housekeeper

Everyone I came across were really kind and helpful. I loved my stay here!

$285 for a room that did not even include breakfast. I should have stayed at Motel 6.

Staff is always so friendly. Hallways need new carpet but otherwise very nice.

Perfect last stop on long trip. Huge room. Easy parking. Clean. Big valet carts at the ready. Great central location to dinner downtown and close to airport. Some noise from other rooms but minor.

Clean

Very good short notice stay after being let down by another hotel in Anchorage

Excellent customer service

Very nice. Staff and rooms.

Really really comfortable hotel with very good service and open coffee bar, which was lovely. Slightly out-of-the-way location, and the hot tub was set to a really low temperature (probably a legal requirement but still). Generous check in time.

The air conditioning didn’t work and the fan made a terribly loud noise. It was very stuffy.

Easy stay in Anchorage

The hotel was reasonably update and mostly clean. My biggest complaint is that mattress and pillows were uncomfortable and TV channels were limited.

I reserved a standard room with two double beds, but when I checked in they would only give me a king room, which was valued less than the double bed. The staff was rude and dismissive. We were told it doesn’t matter what our receipt said, the standard room is subject to change. Poor staffing and even worse training. We won’t be using crowne plaza ever again.

The entire staff from the front desk to the cleaning staff excellent people!

The room and interior of hotel needs referbushing but your employees were amazing. They tried calling for a taxi the night before then the morning we were checking out tried again 3 times. Knowone was showing up finally I told them they could call an Uber he showed up Bennie and Mary worked so hard getting out so we could get to our cruise ship They were awesome Bennie also told us of a great place to eat

Stayed due to proximity to the airport and free parking. Check in was quick but terrible since breakfast was included and she didn’t provide a voucher. Then when I asked for a voucher, she only gave for one person and so had to go back to sort it. Room was ok but in dire need of refurb. Bed was ok enough. AC/heating unit is very loud. Breakfast had friendly staff but food was mediocre and service was pretty poor and had to ask for drinks multiple timesand coffee was the worst in our whole trip. Probably won’t stay here again Shame since it has good potential.

I had a great burger at the restaurant.

Very comfortable beds!!!! The glass shower doors were very clean.

Very comfortable beds, great hot tub and pool. Enjoyed it so much we stayed an extra night.