Days Inn & Suites by Wyndham DeSoto

No coffee after breakfast Cleaning is once a week

Laundry room outside of hotel; no coffee pot in room; overall not clean, I.e rugs in hallway worn and unclean; never heard any vacuum cleaner.

Desk staff was amazing. Cleaning was on their job. Amazingly nice and smiling. The rooms were immaculate. Clean and neat. I would select and recommend this location for De Soto & surrounding cities. DAP

The staff on arrival were not inviting. The room had a scratched and broken tub. The sofa was dirty and the air conditioning had an odet.

Service was great i was able to check in early

Front morning desk worker can be a little more friendly and welcoming to guest.

Bad

Didn’t like it

The staff was absolutely amazing.

The room had fleas, it smelled really bad. The Mgr did NOTHING about it. NO ROOM TRANSFER, NO REFUND. I would NOT stay there again nor recommend it to anyone.

Clean. A place to stay comfortably.

Everything was very good but the shower wasn't good shower door would've stay close and the water pressure just came out slow

Convince

Me and my sister went here for a one night stay and when I tell you we had many problems tbh I would rather go to motel 6 sorry but it’s true, we already paid for the room online and called the hotel to confirm it , I asked what all I need to check in she told me my ID and that’s it so when we got up there she ask for my ID and I waited for her to check me in then say I need to give a $50 deposit which i had no problem paying but I asked her before I got here what all I need , she never said anything about an deposit so I pay it and we got the room so we get in the room and get ready to see my family we leave and come back the door is wide open thank god nothing was taken but it was wide open it all out stuff in there and we looked at the door it was messed up to where u had to slam the door to close it all the way , we then then go to sleep just to wake up to a huge dead roach and a pile of ants in out belongings and on the floor I’m very upset and my whole trip was ruined

There were roaches in the room. Roaches were on the fridge and crawled between the nightstand and bed!!!!

Everyone treated my family with respect excellent customer service!!!We will be back😊I enjoyed our room being outside where it is easy to get to my car and we are right off the highway, the staff is so helpful and there wasn’t an issue when showing the staff we payed through Expedia,The staff made us feel welcomed and comfortable!

Bad service

It was a comfortable experience

Bad service

Friendly & accommodating !