DoubleTree by Hilton Hotel Decatur Riverfront

Rooms were clean. Staff was friendly. Rooms are a bit dark.

I hate when i pay extra for the use of the pool but you get there and it's shut down

We were traveling south. This was a one night stop and glad there's a restaurant on site. The room was very clean and quiet. If we travel that direction again, I would stay next time.

The hotel lobby & amenities were very nice. The room was obviously old and rundown. Rusty shower, mouse bait under the desk, mold stains on the foldout bed, no dishes or supplies in the kitchenette. Also, if the sound of tradins is a problem for you, beware the is just down the street from a switchyard. No horns, but plenty of background traffic noise. Not a problem for us, but could be for some people. Overall not a great value for the price.

We stayed in the same room as the previous year, it has a beautiful view out of the large windows and that is what made us love it. But we did notice blemish issues like the chipping on the bottom of the bathroom door. Some cosmetic issues here and there. The bed was uncomfortable, we both woke with pain in our sides. We should have made a request for more pillows as there were four and they were fairly flat.

Shower-toilet room too small

Nice room, heated pool with towels. Just needs a hot tub. Breakfast buffet was good.

Convenient to where we were going

Exit onto highway out of parking lot is very dangerous. Very limited visibility. Need to trim or remove bushes.

We stayed at the DoubleTree by Hilton Decatur Riverfront after a concert at the nearby Princess Theater. Although the Fairfield Inn was closer, we chose the DoubleTree, hoping the extra $10 per night would bring a touch of Hilton elegance. Unfortunately, we were mistaken. This DoubleTree reminds me of Miss Havisham from the Dickens novel—clinging to an outdated image of elegance while reality tells another story. Despite the Hilton name, this hotel offers a mediocre experience, only slightly above a budget motel. Service was lackluster at best. Each time I approached the front desk, I had to interrupt staff conversations. At checkout, I dropped my keys without even a nod of acknowledgment from the staff member nearby. The layout was confusing, with unclear parking for non-diamond level guests. Our room was basic and didn’t live up to the Hilton standard. The HVAC system was dated and lacked a wall thermostat, so we struggled to reach a comfortable temperature. We paid extra for a "river view," only to discover it was distant, with buildings blocking any real view of the river. We ended up keeping the curtains closed. The one bright spot was the breakfast buffet, which was good but came at an additional $7 fee. Worse, I had to ask for the breakfast coupon on the morning of our departure, instead of it being provided at check-in. If we had the choice again, we’d skip this DoubleTree. The experience here has certainly affected our opinion of the brand moving forward.

Good hotel, nice river views.

Nice friendly staff need more towels in room….

Good

Lake view could have been better

No free breakfast or coffee. Most hotels offer complimentary coffee in lobby.

Kenzie and Eddie Lin were awesome. So professional and caring. I was there preparing to bring my brother home for hospice care. They were so kind to me. Loved it. Thank you so much.

Great stay. Friendly staff, good restaurant. Recommend.

Great swimming pool (indoor/outdoor). It’s by the river with nice view

Rooms are always clean and the river view is a nice bonus! Staff are friendly and accommodating to your needs! Wonderful stay!

The hotel restaurant had a nice menu selection, portions were just right and the selections we made were great. We arrived later in the evening and it was nice being able to have a good meal without having to hunt down a restaurant in the area that didn't close at 9pm.