Extended Stay America Suites Cleveland Airport North Olmsted

This location was close to the airport, and provided adequate housing for a 2-week stay. Has happens with many extended stay properties, this becomes an apartment building for the unhoused. Some residents have been there more than 2 years. Some clearly are in the social services and mental health systems. Cleaning the room only once in two weeks is not enough, but I think they are short on help. I never really understood taking dirty linens to the front desk to switch them out for clean. I guess if I needed to exchange them quickly, this provided a chance to do so. Personally, I enjoyed the grab and go breakfast selections. I went to a local store in picked up some berries for my oatmeal, and some other fruit to have on hand. It was fine for what I needed: a place to stay for 2 weeks that didn't cost an arm and a leg. Thank you.

You don't want to hear what I observed

The room was clean, but there was garbage and the smell of weed in the hallways. Running in the hallways and slamming doors until 2am. Staff was friendly.

Checked in couple of times, each time I have average waiting time of 10 min for receptionist to show up. My first stay was OK in the third floor, the second was terrible with room door issues to open and noise from neighboring rooms and I saw a dog running in the hallway from its owner, it was like a circus.

Worst Hotel

Very reasonable.

My go to affordable place in northern Ohio.

Unprofessional and lack of customer service

Staff are not professional and do not understand the concept of customer service.

Property is in need of some renovations, never mattresses and bedding

It was okay

The room was very spacious, however it missed many of the necessities. We had a room with a separate bedroom and kitchen. The kitchen had no dishes, or paper towels. You had to ask for the dishes and by the time I did they hardly had any. There were only two washcloths per bathroom. You basically had to keep asking the front desk for everything you needed, and it was annoying.

Was great

Always a good stay

Everything is top shelf

My room smells like a dog 🐕 was staying there for months

Lobby and elevator appeared old and dirty. Room smelled like bleach. Elevator bell kept ringing over and over again all night, every few seconds. Shady characters smoking right outside front entrance every time I came or left the hotel.

Nice

The room was ok.

Quite place