Extended Stay America Suites Los Angeles Simi Valley

Very nice stay. It’s awesome to have a kitchen :)

Very basic hotel... Nothing special

Great staff. Hotel is showing its age but would stay again

There was mold in the shower, and an attempt to paint over the area was noticed. There was a kitchen with nothing stocked for use, not even a simple coffee pot with hot cups. The fan in the bathroom did not turn off, and there was a grinding noise all night long.

Great property, wonderful staff!

Room was very clean, it had a full size fridge which was nice and microwave and cooking stove. Bathroom was clean. No Shampoo available have to ask for it in the lobby which was weird. but would come back for the price good deal

My son got bit all over his body and saw a bug on the bed. I went to front desk and a nice employee gave me a new room for the rest of the night. Only to come to a room that hasn’t been properly cleaned and had random hair strands on the bed sheets. This is gross and very unsanitary.

Great place to stay

The property was conveniently located and had all of the amenities we needed.

Management definitely needs empathy training. Manager and the one employee that works days are very aggressive and are looking for any reason to get you kicked off the property.

Good

Good for a quick stay and good size mini kitchen.

Foodwas bad

My son and I had a traumatic experience here. I initially booked through Expedia, & paid at the hotel upon arrival.I had a 930 appt at USCIS the following day, wc unfortunately, ran late. When I was able to check my phone at 1220, I had several missed calls from my 16 year old son, & the hotel. As a background, my 16 year old has High Functioning Autism, with major social anxiety, which is why he decided to stay in the hotel with our little bichon. I immediately called my son & he was hysterical. He told me that the Housekeeping staff and front desk staff were forcing him and our dog out - not in the lobby, but out in the 95° LA heat. I rushed back to the hotel, and got there in time - while they were being led out. I settled them in our car, and I went back to the hotel to talk with the staff. I asked them why they couldn't just have charged my card for an additional day. They told me they couldn't because I booked through a third party, Expedia.Then I asked them why they couldn't have made concessions, considering my son is a minor who clearly started having a panic attack when they came in the room. The receptionist acknowledged that they could barely get a word out from my son because he was hyperventilating and was clearly going through a psychiatric breakdown then. But instead, they still forced him & the dog out because according to them, it was "POLICY", and they needed to clean the room. Housekeeping was mean &showed no sympathy and concern. It was awful.

Truly convenient and walkable for dining areas, etc.

The beds were absolutely terrible .. the rollaway bed that we got for our son was nothing but springs to lay on.

One of our favorite stops

Jennifer on the night staff was wonderful and welcoming!!

GoooGood

Should have more than a muffin for breakfast and keep coffee hot and filled during breakfast hours. Nice enough facilities but over priced for what you get