Extended Stay America Suites Portland Hillsboro

This hotel has roaches. I was cooking using the kitchenette and a roach fell out of the microwave into my food. All dow hill from there.

In a beautiful area close to shopping. Non smoking room smelled like smoke and old pets from prior tenant. Cigarette burns on each arm of couch and chairs. Cigarette burns on toilet seat from a binge session or three. Stains on bedsheet. Pet hair on bathroom floor and comforter. No pots, pans, dishware, containers or any hardware in kitchen. Front desk arrival attendant never smiled. Never welcomed us. Didn't even tell us where our room was located. And when we asked, she referred to the exact opposite side of the hotel.

Nice place

Locations was great for the purpose of my stay. It was clean and quiet. Wasy check in. Shopping and dine out options in close proximity.

Reasonable price. The place is Clean & the staff are nice people, easy to approach. Thank you Alma and Grace in front desk. We appreciate your service.

This property looked like it housed homeless personnel or people who cant abide by a lease agreement. The plce smelled of cigarette smoke in the hallway!

Loved the room layout. Very clean. Would suggest a coat rack inside the door. Our room did not have one.

Nice enough place, but the other guests were loudly arguing and too noisy, and the wifi was basically non-existent.

This property needs to a face lift. It almost has that feeling of a flop hotel. Dishes left in the hallways for 8hrs . Garbage left by guests that gives this place a that run-down don't care feeling. The grounds and parking aren't being cared for. The breakfast doesn't cut it. Coffee and packaged muffins, should remove it off the thing that come with your stay. I'll not stay here again.

Hair dryer in my room was not working and water in my sink was getting through. I requested the maintenance for that but nothing happened and instead of sink I had to use the tub for my basic necessity.

About the only good things about this location was the kitchenette (to a degree) and the muffins/tea/coffee to go. That being said, there was so much wrong at the location for me to have spent $550-600/wk. Our water was randomly shut off with ZERO warning for renovation construction so we couldn't shower, use the bathroom, make food, etc for a few hours. We left early one day to go to the ER and when we got back, we had to go up the stairs to get to our room because they were redoing the flooring. The front said "didn't you get the notice that we're asking everyone to stay in or out of their room for the next 5 or 6 hours" when we weren't even there nor did anyone call the number on file when we didn't answer at the room. Often they started the renovation construction BEFORE the state/county mandated begin hour for construction and went later than the state/county mandated end hour. It was difficult moving around the construction team having to weave in and out of doorways to get where I needed to especially on the bottom floor. Whenever we did laundry there was at least 1 or 2 of each type of machine not working at any given time on the 3rd floor and the 2nd floor only had 2 or 3 machines working period. I had half a mind to try to get part of the trip refunded after staying there almost 2 weeks but the main one(s) up front were new and weren't helpful at all over half the time.

It's geart place

It is being renivated there was holes in the sheetrock carpet was coming up and had staples sticking out that cut my husbands foot

Nice room

Horribly disgusting! Cockroaches meal worms, globs of black hair everywhere even on the beds. Staff was anything but helpful. Slept in my vehicle because it was so nasty

The hotel smelled absolutely horrible, mold all in the bathroom. Strong mildew smell, beds were a small full advertised queen. Mildew all over the windows . Beds hard the hotel hallways were strong mildew smell and very very dirty

It was an ideal location and looks like it is being updated, however our room was in the back and although clean it was old and smelly. Had to buy a candle and open windows. Because I had pets when they did their business there were no trash cans for pet poo disposal. Also the trash bins were far and few and full. Housekeeping of grounds other than front of building needs to be better maintained.

Roaches!

Trash inside and outside of the property. Loud. A chain found next to the bed screwed into the wall. Chain was not securing anything. Might want to address that. Seems sketchy

Our room keys didn't work the first two nights and had to make numerous trips and have staff use master key to let us in. Was told we were going to be comped two nights for the inconvenience but didn't. Very noisy with doors slamming all night.