Extended Stay America Suites Portland Tigard

Thank you front desk workers !

Didn't use this hotel. They would not allow me to change it by one day. Very disappointed with them. Not a guest-friendly approach at all.

I like that it feels youre at home rether then just in a motel

Hotel key maker was down so we had to be escorted to rooms. Hotel had NO running water and didn’t tell us about it when we went to check in. We found out from another guest and went and got a different hotel.

Internet was down for 3 days, and they never did come fix the telephone. The breakfast is a joke, muffins and Nutra grain bars and if you are lucky oatmeal packs. Broken cabinet doors and broken light fixtures.

First bed we slept in was rough. Didn’t find out till the morning that the mattress was upside down. We flipped it over and there was a big spot on it. The floor was dirty also. How ever, they got us a new room the next day.

It is close to my storage facility, my home, and my business

We had a decent stay, and Xavier was friendly and helpful with checking in and getting kitchen items. The room could have been cleaner and I would say the same about the property. Overall, it was fine and we slept ok and didn’t feel unsafe.

Front desk very helpful can’t remember the young man’s name but always very kind

Clean property with a comfortable bed. Quiet area and easy to access stores and gas.

We booked a double, got a single. Front desk blamed it on Expedia. Bathroom sink has toothpaste & spit in it. The floor turned the towel brown when it got wet.The table where you eat was dirty with sticky and dried on substances. You have to go get whatever dishes etc you want from front desk, the kitchen is stocked with a dish towel and ice cube trays. Bed was comfortable but it smelled like a pet had peed on the cloth covered base of the bed. Hair dryer didn’t work. The floor was sticky. Sad. I will pursue a refund. We stayed here 21 years ago and it was nice.

Shabby and poorly cared for. Finding and driving up to the room was a bit depressing. Sort of had the feel of a low-income housing project.

I normally look for a La Quinta where I'm traveling, due to good price and always good conditions. With none available, I chose this place. Xavier at the front counter was nice. The breakfast, which was part of my search criteria, was coffee, tea and oatmeal--in other words, awful. We had to walk by an overflowing pile of garbage many times. The steps are dirty, stained. The electrical outlet right of the TV would not charge items. If you want kitchen tools, like a coffee maker, you have to ask the desk for them. No ice machine. The bathroom door handle seems ready to jam and trap you inside. My parking spot had a big bush protruding into it, making it hard to open the back hatch. The key cards did not initially work, forcing a 2nd visit to the front desk. Three tiny pillows are not enough for two people. The place was quiet, the bathroom adequate and air conditioning good.

Staff were very friendly and accommodating.

My stay was ok, my toilet didn’t work and it wasn’t very clean. The staff was awesome though!

I wasn't aware that the kitchen was bare and even a cup had to be checked out from the front desk. The TV remote was nonfunctional, and a trip down to the front desk for new batteries, taped in to boot, still didn't work. On the plus side, the young man checking people in was unfailingly polite and accommodating. He was the bright spot in my overnight stay.

This place is convenient but it is dirty loud and ran down

We stayed there one out of the two nights we were planning. The first room was musty and smelled like smoke even though it was supposed to be a none smoking room. We asked for another room, but that room had ants on the walls and in the kitchen area. We asked for a refund , but the manager told us to contact Expedia, which we will do!

Rooms and properties outside the room very dirty

There was so much noise during the day & night. Front desk didn’t answer my calls, regarding the matter. Bathroom was dirty, there was mold on bathtub. Microwave didn’t work. There was electrical wires hanging by the side of the bed. The room stunk when we walked in, I had to use my perfume to make a smelly better. So overall, it was terrible. I was not happy.