Extended Stay America Suites Providence  West Warwick

Great staff

The staff were very kind. The facility needs a major facelift. It is very dated and has no love. There is no thought about how people use spaces. I had to stay here for work and it was kind of a sad hotel. Bare bones. No amenities. It felt abandonded. Other guests seemed like they have fallen on really hard times. Lots of smells of marijuana. It was just a little too sad for me.

I understand they accept pets but I didn’t have pets, I was surrounded by dogs, one dog woke me up at 5am , one dog woke me from a nap. I love pets but I was alone for a reason. The room smelled like cat piss, the shower squirted water. The breakfast was coffee and muffin

Good place for a stop over, staff were nice when requested room change due to noisy neighbours.

Good place to stay. Efficient friendly staff.

The room was surprisingly spacious. With a full size refrigerator and plenty of space for your clothes.

Nice staff

Clean

Great stay! Not the first and won't be the last.

I am a repeat consumer to this particular establishment. I'm always greeted nicely by staff and the aeea is suitable.

Very nice place. Helpful staff. Overall it was very clean and well maintained.

Nice

Good property and great location

The “ complimentary breakfast” was store bought granola bars & blueberry muffins

The check-in was a little challenging. The desk had a small box of assorted keycards.The first two failed to function. It is extended stay, so they provide some cookware, deskware, glasses and utensils, upon request. The room is good as is the bathroom and shower. You need to provide everything except towels and toilet paper, toiletries are not included. The TV is small. They do not provide enough pillows (3) for the two person queen bed. The most disappointing item is the 'breakfast included' that they state is provided. It is not provided. Breakfast provided consists of a small cabinet that opens up. They provide two coffee urns (same black coffee) and one hot water urn, powdered cream, asst sugar and substitute.They provide 3 flavors of pre-pckgd oatmeal, 3 flavors of pre-wrapped granola bars and 2 or 3 pre-pckgd flavored muffins. Cups and napkins are provided, although there were no cups at 8:45. They refilled upon request. Breakfast closes at 9 AM. The 'breakfast' cabinet was not staffed, but stationed near the check-in desk. No tables/chairs available. Breakfast is 'to go' back to your room.

The staff .. convenient im handicappedthet had an elevator thumbs up

Should improve cleanliness.

Everything was perfect

Good for the price

No issues with our stay. Front desk staff checking in and out we very friendly.