Extended Stay America Suites Rockford I90

Good

The room was very hot. I turned down the temperature and had to keep the window open to cool it off.

The room was not as advertised

One of few "non-smoking" motels I stayed in on this trip which did not smell everywhere of stale somoke, or worse. Also stove and kitchen was a cool option.

Loved everything

Good

Met all my expectations. Everything worked. Very nice staff. They supplied the extra pots we needed.

The front desk clerks were very nice the hotel was clean and quiet. There were just a couple of stray hairs on the shower curtain and what looked like mold in the shower. But I would stay again.

Angel is exceptional and the reason we are returning

I enjoed my stay the staff were professional ,friendly and knowledgeable. I was there for a night and was comfortable.

Great place. Convenient

We arrived late after driving from Virginia and dropping my son off at the military. I already paid for my room. The computers were down and updating for a 2nd time tonight and I am currently waiting in the lobby. It’s been over 39 minutes and still no room. The check in lady was awesome but it is absolutely ridiculous that I am still waiting here with a potential 20-30 more minute wait with no guarantee of a room anytime soon.

Stayed for one night for a conference. Likes the location and that the room had a kitchen. Front desk was helpful.

Nice & clean

Clean and affordable

Much cleaner than the La Quinta

Really enjoyed my stay staff member Diana was very helpful with all my needs. Will be visiting again.

Stayed here many times. Though I don't usually have trouble getting an accessible room, this was the first time I was able to get an accessible parking spot. The gentleman at the desk was friendly and helpful as always. This stay, though, has made me reconsider future stays until the hotel has been updated. The fridge in the accessible room sounded like a boat motor, too loud to sleep for me. Called the desk and was given the room next door, the gentleman even brought the key cards up and checked out the room for noise. However there were bulbs in two of the four lamps that didn't work, including the one at the desk. In the morning there was no one to report that to. Finally, and maybe I just didn't read the policies thoroughly, the property does not accept cash for stays shorter than 6 nights, even with a credit card hold for incidentals. Might be time to stay elsewhere when I'm in the area.

N/A

Great stay. Needs ice machine and better breakfast