Extended Stay America Suites Tucson Grant Road

Quick and cozy stay for myself and the dogs at this hotel. Friendly, prompt service. Close by to mountain driving or Saguaro NP, and a good deal. Actually think the pet fees cost more than the room for myself - my dogs are lucky they’re spoiled rotten.

Convenient location for Tucson Medical Center patients & family

My stay started great but didn’t end great. We talked to the front desk about staying longer because a family member was dying. They agreed to give us the double room for a week. We thought everything was set up that night. We were told in the morning just come to change keys so you can get a new room rate that we negotiated. The next morning when my husband went to change keys the front desk person said we don’t have double rooms available anymore and moved him to a queen room. I was at the hospital when this happened. I told him we had to have double beds. So he checked out and we found another hotel. It was upsetting that we were not given what we were initially promised and it was a traumatic situation with a family member dying and the LAST thing we needed on our plate was hotel problems. Also my husband accidentally left two items a pair of pajamas hanging on the bathroom door and a soap and soap dish box. I went back to retrieve them a day later and they threw them away. I thought hotels kept stuff for at least 72 hours. Needless to say with all these hotels chains Extended Stays will not be our next first choice…

The room had not been cleaned! We were given a room that someone had just vacated. Bed dirty garbage around toes in tub. Besides that the furnishings were old and outdated. We asked for a refund and was given it.

This was one of the worst hostel experiences ever. The room smelled . The carpet was filthy. And roaches were everywhere!! So disgusting and disappointed.

EXcellent staff

Water was turned off on 2nd day. No power for several hours on the 3rd day (could not use elevator to access room during power outage and I could not climb the stairs with my dog). Then the room key wouldn't work after the electricity was restored. "Breakfast" is a choice of breakfast bars and oatmeal packs that you have to request from the front desk. Not even a decent grab and go breakfast.

Convenient location, clean room, friendly staff.

Location is grest. Near plenty of restaurants and entertainment. Comfortable bed and very spacious room

The staff was rude the desk lady was absolutely rude was unwilling to work with me and and I've been a prior customer before for close to months on end

The front clerk was extremely helpful and nice

This hotel was totally unacceptable and therefore we decided to cancel our reservation and not stay at there at all.

It’s been two weeks and I haven’t gone my deposit back. They charge me for it and they say they are still working on it after two weeks.

Beautiful mountain view. Pretty clean and comfortable room. Good value.

This location was simply ok

If you enjoy the constant smell of smoke wafting into your room, then stay here. I could have found nicer room furnishings at goodwill. Everything in the kitchen looked like it was from the 70’s. Linens felt like sandpaper and the mattress was thin and hard. Oh and the continental breakfast is an absolute joke. I was grossly overcharged for my stay and will never return to this property.

Only at tis location for 3 days. No problems. Would use again.

Front desk was polite and helpful. The room didn't have many outlets, no hair dryer, and the shower was dirty..there was still a used bar of soap in it. The beds were firm, but comfortable. No breakfast only coffee, packaged muffins and cereal bars.

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Good location to Tucson Medical Center as well as dining and entertainment.