There was trash by the pool gate by outside area and why did i pay for park for one night that was stupid i am sorry what hotel pay for park

It was a good and pleasant stay, the staff was amazing and so helpful

Don't like the breakfast. Need variety for vegan and hot eggs.

Parking is expensive $16 Is too much

The first day no body wash in the shower,left a note for the cleaners got 1 bar of soap (tiny) as the one on the face basin.We booked a room that sleeps 4 ,however we were a party of 3 persons,so there were exactly 3 bath towels. The next day still no bath wash,brough a bar of soap to use.After 3 days we got body wash in the shower, then another day the room was not cleaned had to call for clean towels and toilet paper. The tea section in the room had 3 packs of coffee, 1 teabag and varying options of sugar no creamer. I had asked the front desk for creamer to which he replied they"dont do creamer". The morning of our last day,I noticed a crockroach in the closet. This was relayed to the front desk when asked how was my stay upon our departure which was received without any shock at all.To which I gathered it was not the first time she heard this,she just wrote something on a sheet of paper. Other than this our stay was fine,The breakfast was average and the other services were fine .

Franklin was very professional and kind. He made the stay.

We checknin at 7.30 pm, it was very cold in the room, we turned on the heater, it didnt start, after 30 min of trying we called the front desk, they semt somebody to fix it , the guy came and wasnot able to fix it, he said he will come back, he didnt . Temperature in the room was around 60, outside was 45, that is not acceptable

Only one issue and that is parking fee. It should be added to initial room payment

The breakfast service is poor. One day they forgot to left towells and in a room of a friend somebody stole her new pair of Corvers and it was in a new box

Staff very friendly and attentive

Perfect condition. Clean and accessibly

Very good hotel in the middle of everywhere

Was nice and quiet

Gabe different room than what I opted, so not fully satisfied

Great stay

good

The hotel customer service was great. The only issue we had was the A/C. It worked when it wanted too.

I would like to complement the entire staff that I dealt with especially the kitchen staff that prepared the breakfast. The two girls that were there were so friendly and confident and actually look like they were happy to be at work. I can’t say enough about them I really enjoyed it there. I will return.

Muy bonito todo, personal muy amable.

My door was a little weird 330 but everything was great