Grand Bay Hotel San Francisco

Hotels
8.0
/10

Very Good

938 reviews

What Guests Say About Their Stay

Lupe
10.0
/ 10
We booked 3rooms for my cousins wedding in November, and we arrived around 3am after our check in date (much later time than we expected to arrive due to a hiccup on the road). Thus our reservation was automatically cancelled and charged as a no show. We were so worried and tired, but the hotel staff that helped us check in, was so helpful and reassured us everything will be ok. He was able to retrieve our reservations and check us in with no issues. Customer service was amazing. Rooms were clean and beautiful. Housekeeping was also so helpful with anything we needed.
michael paul
10.0
/ 10
The front desk people are great gave me a compliment upgrade for length of stay.This hotel is spotless clean, the main service is very good here
Connie
10.0
/ 10
Everything mostly was good. Tub didn’t drain well. Ankle deep in water when taking shower. Lighting in room not very good. Ventilation in bathroom not very good.
In the Area
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223 Twin Dolphin Dr, San Mateo County, California, United States, 94065

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Bay Hotel San Francisco is a hotel in a good neighborhood, which is located at San Mateo County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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223 Twin Dolphin Dr, San Mateo County, California, United States, 94065
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Discover More About Grand Bay Hotel San Francisco

Location


Grand Bay Hotel San Francisco is a hotel in a good neighborhood, which is located at San Mateo County.

About Grand Bay Hotel San Francisco

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Bay Hotel San Francisco exclusively for you.

Grand Bay Hotel San Francisco is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Bay Hotel San Francisco.

All facilities in Grand Bay Hotel San Francisco

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Others

General

  • Smoking area
  • Parking
  • Banquet
  • Reception hall
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Picnic area
  • Pool sun loungers

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Bay Hotel San Francisco

Important Note
  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Bay Hotel San Francisco
421
Number of floors in Grand Bay Hotel San Francisco
9
Another facilities in Grand Bay Hotel San Francisco
Smoking area, Parking, Banquet, Reception hall, Parking (surcharge)

Frequently asked question in Grand Bay Hotel San Francisco

What are available facilities at Grand Bay Hotel San Francisco?
There are top facilites at Grand Bay Hotel San Francisco such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Bay Hotel San Francisco?
The standard check-in time at Grand Bay Hotel San Francisco is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Bay Hotel San Francisco provide breakfast?
Yes, Grand Bay Hotel San Francisco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Bay Hotel San Francisco

8.0
Very Good

From 938 reviews

Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.2

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Traveler Reviews Grand Bay Hotel San Francisco

Number of reviews per page
20
40
Top reviews
JOHN
icon-Business
Business

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay
Jennifer
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

I thought that the mattresses were terrible. Mattress seemed to be worn out with mattresses topper on top. I asked the front desk to change rooms and they worked with me, but the mattresses in the other rooms were just as bad. For such a beautiful hotel , I would think that the mattress would be comfortable.
Betsy

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This place will nickel and dime you. Be prepared to pay more than your agreed price. Extra for parking and extra 'cleaning' fees.
Josefina
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The checking in did not feel I was welcome.
David

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I like it
Lupe
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We booked 3rooms for my cousins wedding in November, and we arrived around 3am after our check in date (much later time than we expected to arrive due to a hiccup on the road). Thus our reservation was automatically cancelled and charged as a no show. We were so worried and tired, but the hotel staff that helped us check in, was so helpful and reassured us everything will be ok. He was able to retrieve our reservations and check us in with no issues. Customer service was amazing. Rooms were clean and beautiful. Housekeeping was also so helpful with anything we needed.
Read More
SHIRLEY
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Industrial area. No food choices nearby. Large deposit required at check in $700. Parking was $30 per day, but reset to hourly if leaving garage. Onsite restaurant very expensive.
Samuel Zachary

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

😁
Tina

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great property, love the lake
Papi

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay I recommend, restaurant/bar very good
Letizia

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The only issue is the rooms are looking tired. Also have a lack of staff. Cafe was closed the entire time.
Matthew
icon-Business and Leisure with Partner
Business and Leisure with Partner

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Be prepared for hidden fees, also be prepared to complain about this and receive somewhat of a professional reply, they seem to care more about responsiveness to customer complaints but lack on making actual changes to these key issues like $30 a day to park on top of a $20 day amenities fee. One of the reasons i will not be returning.
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Cary
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Elaine at the Front Desk is AMAZING!
Judith
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Check in person was.confused.
Kim

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Just spent a short visit.
michael paul
icon-Leisure
Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The front desk people are great gave me a compliment upgrade for length of stay.This hotel is spotless clean, the main service is very good here
Arya

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is located in a serene neighborhood with a pond and is spacious. However its noticeable vacancy was concerning and the hotel felt eary and ghostly (noticed not more than 2-6 guests in the hotel and restaurant combined during our 3 night stay). Hotel needs to upgrade their carpet flooring which has had its share of spills and stain marks on it. Room was clean, however upon arrival we found a pair of sucks laying on the floor inside the room and in front of its small refrigerator which presumably belonged to previous room guest. Central air conditioning makes constant clunking and jerking noise every time it starts or stops which prevents a quiet sleep also. Front desk staff was friendly and accommodated us for parking.
Read More
Connie
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Everything mostly was good. Tub didn’t drain well. Ankle deep in water when taking shower. Lighting in room not very good. Ventilation in bathroom not very good.
Barry
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great size room
KEVIN

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

NICE AMENITIES
Number of reviews per page
20
40

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Others 4 Grand Bay Hotel San Francisco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.