Hampton Inn Atlanta NW Cumberland

Great experience since the moment I called (before even booking) all the way to check out. Lovely staff and nice rooms. Walking distance to the mall and other shops/restaurants. Great location. Will definitely be back!

Hotel looks old

Conveniently located

This is an old building lack of maintenance. My room has broken corners. The location is good. Breakfast is ok.

Very convinent to Truist Park Great Breakfast!!

The building itself is a little dated. The air was musty in our room. The staff were courteous and helpful.

Loved the breakfast and the parking was great and didn’t cost extra. Free parking is a big deal these days.

My stay was only two nights. Overall the property was clean and quiet. As a single woman staying by myself I felt safe. You can tell there is some wear and tear on the property but overall everything was great. It served the purpose of a nice comfortable place to stay for a couple nights that didn’t totally break the bank, one of the cheaper options in the area. The breakfast was fresh and tasted great. Staff were friendly and helpful. If in Atlanta again I would look into coming back.

First off this property is way overpriced. We paid almost $200 per night, for two nights, then find out at the property that they also require an additional $50 fee for potential damages. When we got to the room, the door-jam was beaten and busted, same as the striker plate. It looks like someone literally broke into the room at some point recently- but why not fix it? There was no dusting or good vacuuming done. When I was in the shower, I realized there was a large puddle of water on the floor by the toilet coming from the shower, that’s when we realized the shower floor seal was broken and water was seeping out onto the floors (was really more of an inconvenience than anything). Other than this, the breakfast was really good and a very convenient walk to Truist Park. We might come back to this hotel, or probably not. Definitely don’t want room 213 again.

Way too hot in room and hallway.

Excellent staff.

Washer and dryer are good, but it is a little expensive ,$9 each load.

Great location and good area

N/A

Day one I arrived at the property June 28th 2024, late in the evening so I did not get a chance to really look at the room, what I did notice that the refrigerator was dirty when I got back from dinner that night. The next morning I went to take a shower, and I noticed that there was hair in the sink and in the shower, as well as the carpet had not been vacuum from the last guest, so I went down to the front desk to ask to be moved to another room, the young lady had no problem moving me to another room. The first one she sent me to was all torn up look like maintenance had been working there it was not ready . She apologized and asked me if I was okay going to the first floor and I said yes, and she proceeded to tell me that she know this room is clean and ready. So I took the key went to the room the room was occupied with the young lady in there already. At this point I was very upset, because I have to be somewhere important that morning and I felt like I was getting the runaround. The young lady apologized and said that the hotel would move my things when a room was available. At this point I'll start looking for another hotel I could not find anything until 6/2 that was available, so I checked out a day early, I will be calling the Hilton chain to request a refund..

We really enjoyed our stay. All the staff were very friendly and helpful. We had three rooms and all were clean and nice. We would stay there again. The only reason I didn’t rate a five was they were short staffed, which was not the fault of the staff who were there and working really hard and the fire alarm went off really early in the am.

AC did not work. They sent someone to repair it at midnight and I have two young kids so as you can guess that didn’t work. The bathroom was dirty. They moved us to another room but it wasn’t until 11:00p on our last night the room we were moved to had leftover food in the refrigerator and the hot water did not work.

The location is fine - walking distance to the ballpark. Parking fine. The building itself and the breakfast was average as expected. My room smelled like vomit - probably from the wet spot near the bed where vomit was probably cleaned up from the night before. It happens. But I would have liked either a different room or a rebate instead of merely the Fabreze solution. Luckily I was only there one night and hadn’t planned on doing anything other than sleeping in that room.

Excellent hotel with great service. The hotel is located next to Cumberland Mall; lots of dining options. Breakfast was a plus and they had different varieties everyday. Will definitely visit agaim.

The staff was amazing!