Hampton Inn Jacksonville-Downtown-I-95

Peaches made breakfast a special occasion for everyone. It was a joy to see her smile and positive attitude. What a way to start the day. Thanks, Peaches!!

We stayed here for new years and the location was spot on. The room was nice, basic but very clean. The free breakfast was amazing, my 3 sons loved it too. Hotel is a walking distance to a few restaurants, and the bay and fountain show. Would definitely come back

No-one on reception on arrival, so couldn’t ask where to park as no obvious places available. No hot water first night or next morning. Receptionist offered to change our room but pointless since no hot water in building. Had to wait 25 minutes for receptionist to appear at front desk to let her know no hot water in 2nd room. Ants in room.

In Jax to for a concert at Florida Theater. Very good location for that. Staff very polite and friendly. Hotel looks fresh and clean, as if recently renovated. Will definitely stay again.

Very friendly staff,enjoyed our stay. The southern grill restaurant down the street was delicious and give a discount if staying at hampton inn. Our next trip to Jacksonville we'll be staying there again.

The hotel location in downtown Jacksonville made it very convenient to do everything that we were doing.

We booked this hotel because of its proximity to the nearby hospital- it was very convenient as well as comfortable, clean and well attended. The staff was very friendly, helpful and accommodating which goes a long way - especially during a stressful time. Thank you!

Peaches, the breakfast Queen (my nickname for her), made the hotel the excellent experience it was. She is a such a beautiful person and so obviously meant to work with people. Not only did she bust her butt to make sure everyone had what they needed and wanted, she was just so friendly and warm. My bestie and I were there to celebrate my birthday, after a rough week at work and my dad having life saving surgery, and Peaches' presence made my weekend even more special.

Great location to stay at if doing a event downtown

Simple one night business trip. No issues

Hotel staff was the friendliest and most helpful i have experienced

We had no glasses in our room, only paper cups for coffee. We went to the front desk to ask for plastic cups and they informed us the paper ones are all they have. Also our TV picture in 519 was really fuzzy on all channels.

Room was not great, but the service, particularly from Tina and Peaches, was excellent!!

Arrive at lunch time, room wasnt ready, not a problem , went out for the day and dinner returned at 9pm, and room still wasnt ready, not to mention horrible service at front desk, had to wait 30mins while woman at front desk seemed to be overwhelmed and under staffed... plus the fees for a chagred for room went up over 400% cause of busy weekend... very very disappointed

The air conditioner in our room did not work properly. When we notified front desk they said they’d have someone come look at it. It was not fixed and the only way we made it through the two nights was a fan we brought from home. Otherwise the hotel was fine. The staff at breakfast were friendly and accommodating.

We requested a room on the first floor near a door out to the parking lot. The night clerk was able to provide one next to where we parked our vehicle, so it was easy to roll the oxygen machine needed by a family member right into the room. We were very appreciative. However, the room was missing a curtain over the window and a phone. The clerk brought us a thin sheet to put over the window. The door was also hard to close. The door leading outside was very noisy when opened and closed. The person in the room next door must have gone in and out 30 times before finally calling it a night around midnight. Then the maids were out early working the hall while talking extremely loudly. We didn't get much sleep. I also felt the charge for parking in THEIR parking lot was petty. We had two vehicles, so we were charged $25 to park. Shouldn't a business provide a place for their customers to park? While the staff was very nice and accommodating, we will not be returning.

I didn't like having to pay to park

My reservation was for two rooms. I also have two federally registered ESA service animals. When I go to the hotel, the front desk girl refused to honor my reservation saying I only had a reservation for one room, not two. And the hotel refused to recognize my registered ESA service animals as actual service animals. And I was charged a $70 a piece pet fee even with all documentation. Staff at check in was rude and very unaccommodating and for $600 and having to pay for parking, I should have almost received five star service for the one night.

Nice place

I only stay one night, but I enjoyed the location and good service