Hampton Inn Lexington/Georgetown

Everyone was really nice, room was nice, clean and quiet and breakfast was good! Thanks for the bottled waters!!

Very friendly staff. Clean room and bathroom. There are plenty of breakfast options.

Convenient to the Lexington Horse Park, carpets are dull and outdated, one working ice machine for the entire building with no signage as to where that one machine is located.

Great place to stay !

Good

As are most Hampton Inns...they are awesome. Had no complaints, stayed 2 nights.

Construction going on. EXTREMELY NOICY. Had to move To different floor. Front desk did know when workers start or finish for the day. Answer was “I don’t know I work afternoon”… Guest should know about renovations when they check in. Front desk poorly run by young man. Not happy with visit..

Great location a lot of dining near by.

The building was undergoing a renovation which from the condition of the room and furnishings was much needed.

Outdated, dirty, water smelled, bathtub was stained and looked dirty ants. They are in the process of updating their rooms, but a little late for me.

Hotel has major construction going on. Construction dust everywhere, including the check in counter and breakfast tables. Stayed for 5 days. Asked for cleaning to come in. They assured me they came in every other day. Nobody came in during 5 days, even after asking. Garbage overflowing everywhere. Construction dust all over the carpets. No one has cleaned or vacuumed in days and this isn't a cheap hotel.

Hotel is still under renovations. Why did Expedia not advertise this? We booked a King room but didn’t get that. Person at front desk had to be called out of the back room. He was eating licorice while checking us on. He was very unprofessional and ill mannered.

This property is being renovated. which was very obvious when you walk through the front doors. Not mentioned at the time of booking through Expedia. Our room was second floor because 1,3rd&4th floors were under constuction. 1st floor sewer smell very obious. Breakfast was abreiveated to say the least. Breakfast with sewer smell not very appealing.

There's work going on in the property. The flooring on the main level is torn up and much of the carpeting needs to be replaced as it is in poor shape.

Not the property’s fault for the less than stellar ratings. Property was under construction and this wasn’t disclosed when reservation was made.

Every floor and most rooms were under renovation. Construction noise long hours and odors pervasive.

Standard Hampton experience, always great. Check-in was easy and staff were courteous and helpful. Price was lower than expected, but this is because the property is currently under renovation. That didn't bother us but be aware that this location is out dated and under construction while still being open. Pool and pool area were large and clean and we enjoyed a quick swim. Breakfast met our expectations and the free bottles of water at the check in counter were appreciated.

My only complaint is that the hotel is in the middle of a renovation and we were not aware when we booked it, Half the parking lot was filled with workshops for the contractors and furniture and plumbing fixtures that had been removed. Foyer and breakfast room were under construction.

When we entered the room, I immediately felt like we had just rented at a 1 ⭐️ motel, highly over paying. This room was no different than an Economy Inn. Second floor smelled like raw sewage. Shortly after, I notice a large soiled spot on a bench in our room. I immediately went down to notify the clerk. The young man said he was notifihouse keeping right away. My son went into the swimming area, we were there about 20 minutes. After, we returned to our room. -There was still a bench, I assumed they had switched them out. Nope! I went into the bathroom, my son changing had just put dry underwear on, sat down on the bench to put pajamas on, SITTING IN THE SOILED SPOT. I called the front desk explaining my son is freaked out. He thinks he has sit in someone else’s bodily fluids! I ask if there was something he could do? Clerk said he reached out to housekeeping but there wasn’t anything. I told him I would remove it myself, where did he want it? The clerk agreed to come meet me in the hall to get foul, soiled bench. At this point, my son was in panic. He wanted out of this room and away from this hotel. He wanted to was his body, to remove someone else’s “stuff” from his body. WE LEFT! I returned after I got my son adjusted elsewhere. A different clerk was working. She explained to me, “the previous owner let this place go to sh!t, but they are working to remodel everything as quick as possible!” The first clerk disclosed he had complaints of the 3rd floor smelling too.

Mold in air conditioning unit. Mold in the bathroom. Wall paper peeling off. Dirty hallway. Indifferent staff