Hampton Inn Pickwick Dam-At Shiloh Falls

I did not receive the room I reserved! I ordered a king room study with a sofa bed. It did not. No sofa, no sofa bed, just a bed. I asked the clerk could he move me into the room i purchased, he said he wasnt a house keeper so he doesn't know what types of rooms they have. Then he said he could move me into a double queen bed room but that i would have to purchase ANOTHER ROOM! He wanted to pay for another room to be able to receive the room i already paid for! I adked him to just chanfe my key card to the room with two beds, he said couldn't. Id have to purchase another room. So i ended up have to share my bed bc i did not get the room i purchased. I needed the sofabed for my gurst to sleep on. But no! I was asked to purchase another room to have that option.

Staff was very helpful and courteous. Breakfast was great! Clean and fresh.

Our 2nd stay at this hotel and enjoyed it as much as the 1st stay. Great accommodations and staff, love the location.

The level of service was extraordinary. Thank you.

The staff was wonderful. We enjoyed the breakfast.

Facility was clean and nice. Good open area in the back for my dog with waste bags. I left some expensive clothes in the closet and they held them for me until a friend could pick them up... what a relief. Thanks!

Bed was so comfortable (better than my expensive adjustable bed). Quiet beautiful area, elevator could use some maintenance but had a great stay.

The orignal room they had for us wasnt ready so they put us in another which was the same so it was fine. Upon getting into the room and unpacking we noticed a huge gap in the door, you could see right into the hallway and vice versa with the door closed, they moved us to another room which was fine. The new room also had a gap in the door but smaller and the toilet was running non-stop. It was the last room they had available so I didnt bother bringing it up to the front desk. The place had a foul smell in the hallway as well. Now for the good, staff was awesome and the breakfas was delicious.

Nice room, friendly staff.

Really quiet spot in a forest. The staff was very friendly and everything was so clean. There are plenty of dining options within a 5 minute drive. I would definitely stay here again!

Supper nice staff Clean

Everything about the stay was wonderful. The staff were very nice and helpful. Room was large enough for our little one to play in when we needed a rest. The only thing is the pillows were not great. Id bring your own. We normally do, but forgot on this trip.

Easy and very close to the Shiloh Battlefield. Awesome.

Great place to stay close to Pickwick State Park, with parking options for boat.

Great staff however the TV did not work. I called and they connected me to the property maintenance and they knew 104 and 108 TV was out. We stayed two days without a TV. No room service either.

Very nice area and nice people

Very clean, great service and a wonderful breakfast.

There is virtually nothing around this facility regarding food or shopping. We had to drive over 10 miles for a selection of restaurants.

Hampton needs a bigger sign, hard to find

Such a nice place to stay.