Hilton Garden Inn Denver Downtown

We exhibit at the convention center and have booked 10 rooms each year. For the last 2 years, we have stayed at the Hilton Garden Inn downtown. Although it wasn't fancy, it is a very clean, quiet hotel that is close to the convention center and restaurants, has a gated parking ramp and most of all, an incredible staff that is dedicated to customer service. They are just finishing major renovations throughout the hotel, so we can't wait to go back next year.

Rooms were newly renovated

Charging extra for a typical hotel breakfast was a little sad, but everything else was great!!

they were under reconstruction,so things were a little cluttered and that is understandable

Everything the customer service was excellent and the house keeping as well

Room was very clean and presentable. Staff were only too happy to help. Would stay there again!

My concerns had nothing to do with the hotel nor the service but other issues. The people next to me purposely kept slamming the doors all day and night. I tried to increase the room temperature but the thermostat wouldn’t go higher than 72 degrees considering it was 11 degrees outside.

it could of had 5 stars like the other hiltons i stayed as a hilton member. but the carpet needs shampoo cleaning room 907 or new one install

Close to convention centre

This was the perfect place for our weekend event. Centrally located with convenient parking. Entire place was very clean and the front desk person was awesome. We would definitely stay here again.

The tub handle came off. The itonndidnt work had to ger w new one and the room was cold

Run down

Was a wonderful stay extra security...wish I was told about the parking fees...but besides that loved it

Property was under renovations and nowhere did it mention this when I booked my stay, terrible setup for what was a marginal breakfast that was included,,, every morning I was billed $16 for a breakfast that was included in my stay, I would explain this to their staff having to prove I had breakfast included, they would then remove the charge,, the next day same thing again another bill for $16 that again I had to explain that I was not to be billed as my breakfast was included, 3rd day again another bill for $16 for another breakfast that I had to show again my itinerary that I had breakfast included,,, people working at the front desk have no clue whats going on, every morning they would run out of eggs, bacon and sausage that you had to wait 10minutes for them to replenish, other than this hotel being in a good location there are better options that you would be better off choosing if you decide to stay Downtown Denver.

The hotel was great! What a perfect location for conventions.

This hotel is awesome. The staff were friendly and very helpful. Unfortunately the restaurant was under some renovations but the hotel did offer a continental breakfast for a charge. There are lots of great restaurants in walking distance so that was nice. Lots of construction in the area but will certainly go back to this hotel.

The property was clean and staff was friendly and helpful.

Under construction n building

I paid for breakfast. Due to the remodel, they had “set it up as best as they could,” which I understood. They here wasn’t gravy for the biscuits, the food was cold when I got up to my room (no where to eat there), the plate wouldn’t fit into the microwave & the milk was SOUR! I explained this to the staff upon checkout and was not offered a compensation. I expect better from Hilton & fully expected her to comp the meal - nope.

Appreciated amenities like the mini fridge and the microwave and the ability to access parking in downtown Denver for a reasonable price. Also appreciated how close the convention center was and how friendly the staff was to the rave crowd. My only gripe was sometimes needing to go downstairs to the lobby elevators in order to access the parking garage. (Which is more of a convenience thing when loading and unloading a car. It's not the end of the world and I would come back.)