Holiday Inn Express & Suites CHICAGO O'HARE AIRPORT, an IHG Hotel

Quick and easy great staff

Nice hotel. Advertised airport shuttle but did not have one.

Very nice

I was pleasantly surprised with the hotel considering the price. Hotel looks to have been renovated fairly recently. Rooms was comfortable and well appointed. I had very low expectations for for the breakfast, but again was pleasantly surprised at the quality. I would definitely again should the need arrive.

Everything was nice and comfy ! Breakfast was good

Accessible Hotel

Great

it was very clean and the person who helped me was very kind and helped me a lot with the accommodation and transportation service.

I like

Property is very clean,very quite and convenient.parking is roomy always had a spot,and there is one of the biggest tesla and EV charging stations i have ever seen

I enjoy my stay, everything is good, it was very clean and the staff was very nice

Room was not fully vaccummed, when I moved a table or ottoman there was dirt & crumbs on the carpet. Bathroom had stains on the walls that I was able to wipe off with a moist paper towel. Coat rack had an abundance of dirt & clumps of dust on top. When i requested the room to be cleaned when i step out, no one came. Had to make multiple requests & when someone finally came late in the afternoon they refused to come in the room because i mentioned I had a cough (only as a warning for the cleaning service to use extra precaution when cleaning) I was given towels & sheets at the door tho. Maybe an explanation to why the room couldn't of had been cleaned would help ease frustration during the stay, or a break down on cleaning policy if someone reports being sick (but i dont see a difference in precautions while cleaning rooms from guest to guest) Beds were clean & the visible areas were wiped down. Couldve been better.

Good

Staff very friendly

I come to this hotel every time I come to Chicago. Well I was coming out of town to be with my family for the new year and I arrived early and was trying to pay for an extra night and the guy at the counter was very rude and not welcoming and I didn’t even want to stay anymore. I was very tried from driving and just needed to lay down I ended up getting another room from a different hotel. He was very rude

Nuestra habitación estuvo en general comfortable, limpa y en muy buenas condiciones. Salvo porque la ventana de nuestra habitación estaba obstruida por equipos electromecánicos de calefacción y aire acondicionado.

Two night stay to avoid storms in STL. Hotel was clean and quiet. Close to O’Hare and plenty of food options to walk or drive to. Target nearby as well for last minute trip essentials. Best sleep I have had in a long time. Liquid hand soap (I hate those little bars!) Would definitely stay again if traveling out of O’Hare.

Clean rooms, close to airport!

Bang for the buck. We stayed at some other places that were twice the amount down the street. and they were not as clean as nice as this.

Clean hotel. Staff was very courteous.