Holiday Inn Express & Suites COLUMBUS EAST - REYNOLDSBURG, an IHG Hotel

The place was being remodeled, but it was still very nice

There were some brown spots on one of the comforters snd sadly the pool was down. The hotel room was very nice and inviting and the tv was huge. The hotel also provided Dove Products in the bathroom ( hand soap, bodywash shampoo and conditioner)

I reserved two rooms for my adult Grandson and me. We were able to check in quickly. Our rooms were two doors apart. The remote to my TV was a generic remote and did not work with the TV. The remote to my Grandson's TV was the original remote for the TV with all of the bells and whistles. I reported this to the front desk and was told they would come to the room. No one did. Thank goodness for my laptop. The first and second night a group of children were running up and down the halls yelling and chasing each other until 10:30 pm. The morning of check out 5 children with goal posts set up to play hockey. Yes, I said it. Hockey! I watched and took pictures because who in the world would believe the shenanigans? I won't post the pictures because I can't block out the faces. The cleaning staff were in the hallway with their carts to clean rooms and the adults of these children stood in the hallways expecting the staff to work around them. Apparently, it would be asking to much for them to stop the game and allow the staff to do their jobs. Better yet don't play in the hallway. You paid for the rooms, not the hallways. The service workers were kind and I appreciate them. Thank you, my room was beautiful. I left my room spotless as I always do. Meanwhile please get a Philips Remote for the Philips TV. This is a great place to stay if you have a family with kids under the age of 18. If you need a weekend get away with peace and quiet this is not the place.

Terrible experience. Do not stay here.

Staff was friendly

Had a great stay. The gentleman who appeared to be the owner or manager was very kind and always helpful if anything additional was needed. The room I stayed in was on the highway side, so it was a little noisy, but not the fault of the hotel.

Very clean!

I have stayed here several times now, it is clean and convenient as it is off a major highway, has many restaurant and shopping choices close by.

Good place

The lobby in the picture is not this hotel lobby. I feel like it was a bit misleading, but the staff was nice and the room was clean.

The beds are terrible

Noisy and registration difficult. Employee hard to understand and did not inform me appropriately of services.

Hotel looked like they were cheap on the renovations. Tub faucet was not secured. Hotel had satellite TV so not all the channels worked.

Very nice property.

We stayed at this hotel because we were on call at the hospital over the weekend. The air conditioner in our room didn’t work properly. The shower did not work as it should. It was noisy in the evening and at night because there were painters painting the walls in the hallway. The stairway smelled dirty. We will not be staying at this hotel again.

Good for a night.

Good

We stayed just 1 night but it was nice, room was nice, clean, spacious. Kids had fun swimming in the indoor pool.

Was a good place

Very clean, liked locstion