Holiday Inn Express & Suites RALEIGH NE - MEDICAL CTR AREA, an IHG Hotel

Grear

It was very clean and a great breakfast. The room very nice. The bed slept great. TV was on a tilt wall mount so it was nice could watch it from couch or bed with great ease.

On the whole, my son and I had a good experience. The desk clerk at check in was very helpful. I had asked for a room with 2 queen beds, but the first room we were assigned had one king bed. She very helpful in changing our room to meet our needs. The hotel was clean, and the room was clean and comfortable. There was a very nice selection of breakfast foods.

Parking space availability was poor

This was my second time staying at this hotel. The room was clean, staff was friendly, and breakfast good. My main issue, which I thought was a fluke during my first stay but had the same issue in my second stay, is the toilet and how it flushes. It shoots out the water...if you poop, you don't want to be sitting down when you flush lol. Also, if you go #2 it doesn't take it down all the way and leaves smears that you have to reach in and clean by hand in order to get it off. It could be that I received 2 fluke rooms but I'm not sure how likely that is. Other than that, it was a pleasant stay.

Natalie was the desk clerk who checked me in. She was very kind and professional. Ihave worked in hospital for over 20 years. I am a woman who was traveling alone and I really wasn't happy that I was put in an ajoining room, (110) next to the elevator.I could also hear people basically hanging around the parking lot. I went out to grab some things I didn't want stolen from my car just in case. There were a few people just hanging out.I heard a clicking sound all night. Finally at 4:30 am I called the front desk and the clerk told me me there was no one in the room next to me. Must have been the elevator. Not that he offered to change my room. I was so tired I was able to sleep for two hours. I figured breakfast was starting so I went. It was just after 6:30 am and the dining area was dark. I asked the clerk when breakfast was and he said, 6:30 and shrugged his shoulders. " Late I guess, bu" he said. A couple was also sitting in a booth next to me, as we waited. At 6:45 she came out and turned the lights on but, she said nothing about breakfast. Finally, I just got up and some things had been put out. I laid tongs on the 2 inch pan and she rudely told me, " they go in the crock beside the sausage!! There were veggie egg omelettes and they were ICE COLD in the middle.

The pool was closed, the area was extremely busy, there was construction being done inside and outside of the building which limited parking. The room doors didn't have safety latches so I had to go buy a security bar from Walmart.

No phone in the room. Desk was dirty with glass stains. No extras in the bathroom … (hair dryer)

There was no parking when we returned to the hotel. We were inconvenienced and forced to park in a heavily trafficked area. When a hotel rents a room. A parking spot should also be provided. It was not.

Construction everywhere. very few parking spots due to construction and loud!

Cockroach on the floor as soon as I walked in my room. Musty smell. Hairs all over bathroom.

Staff were friendly. AC did not work (only blew air not cold); it stayed on 74 despite me turning it to the lowest setting to try and cool it off. It was 1030 at night and people were screaming down the hall. The shower wasn’t very clean. Shower head also wouldn’t stay upright (kept falling down). The bed wasn’t very comfortable. I tried to use the computer to print a few papers and it didn’t work. Staff weren’t helpful with that.

Very sketchy area. I was concerned about my safety.

Very quick and easy check in/out! I don’t remember her name but the older lady that worked up front is an angel. Excellent customer service! Thank you so much for the great hospitality!

Clean,quiet and nice staff

CONSTRUCTION IS GOING ON AND NO USE OF POOL. 100 DEPOSIT EXTRA FOR DAMAGES. YOU GET A REFUND BUT ITS NICE TO KNOW UP FRONT THEN TO BE SURPRISED. NICE BREAKFAST THOUGH ESPECIALLY IF YOURE EATING HEALTHY. VEGGIE OMLETTS,TURKEY SAUAGE ,WALNUTS FRESH CRANBERRIES, FLAVORED GREEK YOGURT.OF COURSE THEY HAVE REGULAR SAUAGE,CHEESE OMLETTESS ,BISCUITS AND GRAVY,OATMEAL, BOILED EGGS ETC. AND GOOD COFFEE. ROOMS WERE CLEAN. ONLY THERE FOR 1 DAY.

I would like to say thank you to Mrs. Victoria the front desk clerk, her hospitality was greatly appreciated. The hotel was quiet, near eateries and gas stations. The bed was very comfortable and the room was clean, furnishing looked rather new and clean. However my husband and I didn’t get a chance to eat breakfast 🍳 but I’m sure it would have been good.

Everything was enjoyable.

Front desk lady was not helpful at all.

Kkk