Holiday Inn Express & Suites SANFORD- LAKE MARY, an IHG Hotel

Great property, very clean, nice staff.

Good experience. Everyone was pretty friendly. The gentleman who appeared to be the manager was micromanaging his breakfast staff, which is not a bad thing. He seemed as though he was somewhat rude to them though.

Excellent hotel with large rooms and a comfortable bed and hot shower.

Very nice and I was so happy that the hotel was very very clean. I had no complaints.

The staff was very nice and check in and check out was quick and efficient, which I appreciate. Always a hot cup of coffee or tea available which is really nice. The room was pretty clean as well. I have had a good experience staying here.

We were able to check in a tad earlier and this was so very convenient for my handicapped husband. I appreciate the gentleman at the reception who did that for us. It was a pleasant room, pleasant stay, and I would highly recommend. Thank you!

The staff were all very friendly and helpful, however the room was not that clean. Dirty on the doors of bathroom, dirty walls in the bathroom and shower floor was dirty

This is a great hotel. Super clean, super quiet and every employee I encountered was very nice and engaged. Highly recommend. The only complaint I have is that the chair in the room is incredibly uncomfortable. It's nice to have a place to relax other than the bed, but that was not it. This was a double queen standard room. I booked a king with extra floor space in order to have a sofa to chill on, but was told upon arrival they had none available . I later that night checked the hotel website and they did have what I booked. I was too tired to press it, but I also did not like that. May be because I did not book on their site. I am a platinum elite IFG member just did not book directly this particular time.

Our room was not ready when we arrived and our new room was on the first floor next to the fitness center with pool music speaker right outside our window.

We had a very late check in due to a flight delay. Our check-in was smooth and efficient. The desk clerk was very helpful. Breakfast was fresh and filling. Our room was very comfortable. Would definitely stay here again.

After being stuck in Orlando for over 25 hours I had called the facility to cancel my reservation and he said I needed to call Orbitz. When I did call Orbitz they called the property and they refused a refund. It was of no fault of me.

All staff was polite and attentive.

very clean and quiet. excellent breakfast. So nice. Highly recommend.

Nice hotel, service, area & breakfast

Property and staff very accomodating with our late hour arrival. Clean, quiet, and comfortable . Hotel was full with a lot of business crews with large trucks and trailers. They consumed several parking spots per vehicle. Finally found one parking spot.

Hotel is good with a decent breakfast. The beds are just too soft.

Everything was very good, definitely choosing this hotel again in the future.

Nice

This property is located in a nice area, very clean, staff was kind, and helpful. Amenities where good. Had a nice breakfast buffet. Bed was comfortable, water was hot, (love the way they curved the shower). Overall good stay!

Friendly, clean, safe and convenient location while reasonably priced.