Holiday Inn Express & Suites TEXARKANA, an IHG Hotel

No internet!

The room was comfortable and clean. The breakfast spread was great. It was easy to check-in.

Overall, everything was good, but didn't like the $50 pet fee.

Room not in great shape. In need of renovation and bathroom renovation. Toilet seat torn up They claim others were renovated already who knows…. Breakfast decent

Chewed up door, broken tiles in the bathroom, yellow staining in the shower, other than that it was fine

The overall location and the property was very clean.

Convenient and clean. Front desk staff was efficient.

Great location

Is dog friendly and very nice to walk but I had to pay $50 per dog on top of our hotel price. The breakfast choices were great.

We needed a one night stay on a short road trip.This hotel was a great choice! Our check in was like my title says”Excellent”! The two young ladies at the desk were awesome! Friendly, helpful, just so sweet! Our room was nice and clean. My only complaint would be I think they need new beds. Our bed was so uncomfortable. Other than that it was a great stay!

Nice stay, plenty of parking for a trailer. Walking distance to Outback Steakhouse.

As expected

Choose this property as we've generally had good experiences. 1. Desk agent couldn't find reservation-internet problems. Took more time to get room. 2. Inconsistent heating/cooling system. 3. TV controls not working properly. This room was highest cost among our choices and it shows that highest cost doesn't mean the best. You expect more given the cost.

The staff was EXTREMELY nice and very hospitable. Breakfast was a hit and parking was good. Cleanliness: my bed wasn’t clean. There was food when I pulled the sheet back. The bathroom had hair it.

All good!

The bathroom wasn’t real clean. The adjacent room had a loud tv.

Checking in around 7 p.m. no one was at the front desk. A person came around from the breakfast area. She was not overly friendly. At breakfast the pancake maker didn’t work. A staff member finally got it to work. She was quite friendly. The selection for breakfast was good. There was a smell of sewer in the lobby area, very unpleasant. The TV didn’t work. Maybe the batteries were low? The “message” light was lit on the phone, but no message. The shower curtain was put in the wrong way we had to change it. Outside of the front entrance cigarette buds all over the place. It hadn’t been sweeped for some time. The pool was empty! Disappointing, since it was hot and we could not use the pool.

Giving this property an average rating due too, our toilet not flushing properly and also because we drove 2 hours and my daughter was so excited to get to swim once we got there just to get checked in and them tell us the pool is under construction.. She had talked about it the whole ride up. That should be on the websites.

Clean hotel. Great breakfast. Friendly staff.

This is an okay stay. We were in town for one night. The hotel isn’t bad but it will eventually need an upgrade/remodel. Complimentary breakfast was fresh and hot. One thing I didn’t care for nor understand was the fact that we only had 2 washcloths in our bathroom. Spoke with the front desk and she stated that they only put 2 in the bathrooms. Ive never heard of that before. Disclaimer: I took these pictures as we were checking out which is why the bed isn’t made. Again, this was an okay stay it just needs some upgrades.