Holiday Inn Express & Suites UTICA, an IHG Hotel

The decorations both inside and out were tasteful and BEAUTIFUL and made the whole place seem homey!

Great staff!!

Convenient on off I 90. Very friendly staff.

Lovely! quiet…Paige welcomed us in a friendly manner. Offered coupon to a local very good eatery and gave us helpful local information. We will be back!

The staff were very friendly and helpful. The room was very clean.

Great stay on our way to Canada. Very safe, clean and friendly staff. Highly recommend!

it was in great shape and clean

Good location for a stopover

The property itself was very clean, the staff at the front desk were very nice, BUT there was a middle school aged sports team staying on our floor who were very loud and inconsiderate. We had to ask them several times to please be quiet. The poor woman at the front desk had to come up twice and another guest called the police and they were still ignoring all of this until well after 11pm. It was very rude and we are very tired today.

I love Utica but I also know it can have some edges . . . So, I was pretty grateful for the smooth location and vantage of this hotel (along with the pleasant staff) which made for a friendly weekend home.

The hotel was clean and the staff were friendly and helpful.

My stay was pretty good the room wasn't as clean as it had been in the past. Most of the furniture was quite dusty. Tho happily the bathroom was clean and the beds are very comfortable. I do feel like the free breakfast should be available until a I'm leaving Utica now so I'll it will be late when I get home plus I'm already so wiped out. I'm sorry I would have loved to see everyone time. Being several times I've missed it because I'm trying to pack and checkout therefore it is very hard to get down for breakfast in time

Everything was perfect and the staff was outstanding

Clean and quiet

Great hotel, good central location

The bathroom indicated more care in improving condition of tile and door

They canceled my reservation just one day before - even though I booked it 6 months ahead of time!

Clean and quiet. Great stay.

Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.

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