Holiday Inn Express & Suites WARMINSTER - HORSHAM, an IHG Hotel

Girl at check in not friendly or welcoming at all.

The stay was great for what I needed it for. Also enjoyed the breakfast.

Room is clean and comfortable and very spacious. Hotel is very affordable and Breakfast options are good. Staff are very nice.

Our checkin experience was poor. When we called to see if we could check in at 2pm, the front desk lady looked up our reservation and stated our check in date was for July 17th, not our actual date of January 17th. From this point on she was unprofessional and rude. During the brief pauses on the phone while attempting to fix it for us, she kept saying how “she was over this day” and how she couldn’t wait to go home. After “pulling some strings” she was able fix our date (which didn’t need fixing at all on our end). When we arrived to check in, she was slightly kinder although she did let us know that she essentially “got in trouble” for changing our date. Definitely unnecessary. Other than that, our stay was okay.

Excellent

Perfect

Staff throughout the hotel was super friendly and helpful when needed. Pool was heated but we didn’t get a chance to use it. Our room was clean and comfortable. Breakfast had plenty of options and the pancakes were delicious. We’re staying her in two weeks when we pass through again.

Fun

affordable,roomy, nice breakfast, larger pool than most other places, and very convenient.

There was a horrible smell of mildew in the room. It was awful. It smelled like a locker room. When we asked to be moved to a new room they couldn't move us because they were booked. They just gave us a can of spray to use in the room. Never staying here again.

My wife and I spent one night at this IHG hotel in Horsham, PA, spending time with our daughter and her family who also stayed here. The hotel met all our expectations for comfort, quiet, roominess, and so forth. The complimentary breakfast was above average--the grandkids loved it because they could make waffles AND pancakes. The pool was chilly, the hot-tub very warm. Other than perhaps an excess of chlorine, the kids loved the water also. All-in-all we were more than satisfied.

Beds are comfortable, little musty smell but went away with some air freshener clean but soaps shampoos and lotions were very low . Staff were awesome, friendly. Breakfast was good.

Loved the shower head pressure. Safe & mostly clean room. Liked the option of going to the pool, hot tub & gym. Breakfast wasnt amazing but glad for food. The room served its purpose as we traveled through and would stay there again if needing a place to stay.

The property was easy to find, centrally located for all kinds of amenities from gas to restaurants to sightseeing. One could navigate with or without tolls and be within 5 miles from anything one would need. The rooms are big and well maintained. We had a microwave and mini fridge. We were on the second floor and it had strong water pressure in the shower. We enjoyed the hot tub which is kept at a good temp and had jets that worked wonders on the knots in my back. The front staff was tremendously helpful. We were able to store our luggage while we waited for rooms to be ready. They had a handout with restaurant recommendations. We highly recommend it if you need to be in the area.

It was all the things mentioned keep up the good work

Great place to stay! Very clean; comfortable bed and spacious room!

Hotel and staff was very nice. Clean and quiet

.

Wonderful., clean., comfortable, friendly

Great