Holiday Inn Express GLENWOOD SPRINGS (ASPEN AREA), an IHG Hotel

Check in was very easy, after getting into our room it was kind of weird that there was no remote control for the TV. Had to call the front desk to get the remote but overall everything was excellent!

It was a very nice stop after driving for half a day. The room was more spacious than I expected, however the bathroom was a bit of a let down. Everything worked and we had a very comfortable night's rest, but I think the suite room would have been better with a more traditional bathroom where the sink was in with the shower and toilet. Having to get up in the night to use the restroom, and then coming into the room to wash my hands created more noise than necessary for a family all trying to sleep. Additionally, someone had smashed the thermostat control, so we were unable to change the temp in the room. Thankfully, the temp was fine, but if it had been too cold or too warm, we would have been out of luck.

Espectacular el lugar

You cant go wrong with a Holiday Inn EXPRESS. Always nice with great breakfasts. Not a super high top of the line but always very nice

Easy check in and check out. Staff was friendly and helped with whatever we needed. Rooms were clean and comfortable. Had great tea options in the lobby.

Great place

Staff was very nice and everything everywhere was clean

I liked

Very poor breakfast and no room to eat

The hotel look nothing like the picture. The restroom looked like it was under construction. I took my son a shower and the shower started filling up with nasty water the maintenance guy came to unclogged it and it was 2 hand full of hair that he took out. We were supposed to get a room with 2 beds and 1 foldable couch which there was no coach just a nasty bed in the corner of the room Also the restroom got clogged and started spilling they switched us rooms but to a smaller one and the restroom at least got clogged like 5 times on us at our stay worst place ever.

Our bathroom had floor damage and the tub faucet leaked horribly

The room service was great but bathroom was licking water on the roof top where you seat down on the toilet drops where dripping to our head or body . I was disgusted about that. It’s just old but I just think a lot work from the hotel owner should be done the floor smells horrible. House keeping is 10/10 and workers are also very nice .

We had an amazing time here

Breakfast was not great compared to other holiday inns, limited searing, no hot water, limited tea options.

Location

Very comfortable and clean. Accommodating for my dog. Close to Hot Springs.

For the price I paid I was expecting a bit newer with more amenities, but the view, location and staff were great, so it kind of made up for the quality of the hotel itself. The Hampton Inn next door had the indoor pool which was more ideal for my family’s entertainment.

Room was sufficient, had everything you need. Clean room, bathroom was decent and the hot tub was nice. Convenient enough location to walk to down down as well as the hot springs.

Good

Having to listen to kids/dogs run and jump for hours in the early morning the floor above was incredibly unenjoyable!