Holiday Inn Express ROLLING MDWS-SCHAUMBURG AREA, an IHG Hotel

The Holiday Inn is very nice and the location is very convenient for us. The room was very clean and mostly updated. The breakfast is a nice amenity but the selection was limited and the food was cold. The juice machine was down to one selection. Because we have a dog they put us on the first floor. The rooms have been remodeled but appear well worn especially in the bathroom. There was no microwave, the internet spotty and there were wiring issues. The TV remote was missing. We do like this hotel and the staff is very nice. The building itself is just older and needs some interior work. The individual A/C and heating unit in the room is almost impossible to regulate especially in the winter. The room is either too warm or cool and very stuffy. A good idea would be to bring a portable humidifier. The price of the rooms are reasonable but the local taxes are high. Over all still are first choice for a hotel in the area. Just needs a little more attention to detail. We have stayed in the upper floor rooms which are very updated and plan to see we can negotiate for one of those rooms even with a dog.

Top class service in front desk

Nice balcony and lots of nice food and shopping nearby. Clean room and everything worked. Reasonable price.Seemed pretty safe around the area. I would stay again.

Good: Check in and check out staff was courteous. Relatively clean and modern hotel. Close to expressway. Hot breakfast buffet. Bad: two yellow stains on the fitted sheet on our bed. Breakfast eggs and omelettes dried out, cinnamon rolls very limited quantity- was not replenished so we didn’t get any. Housekeeping knocking on my door at 10am making me get out of bed while checkout is at 11.

Good value. A bit run down. Surrounding property felt unsafe. Breakfast was good but crowded.

Its on a site of a closed hotel left in disrepair

Nice and simple. Breakfast is free

The service matched the expectations. An older, small property. Conveniently located, clean, and comfy, with the staff to match. Elevator aside (that tended to force ppl to hit the stairs), this small, intimate inn kept myself and every guest I met in a pretty good mood.

An updated property, but seemed a little bare.Extra sleeper in room for child, fridge. Shower and bathroom very nice though small. Breakfast extremely good with excellent staff who kept up with spills, trash, etc and kept the food trays full. Food was actually good, nice hot scrambled eggs, precooked omelets, pancakes and 2 kinds of sausages as well as yogurt, juice and all the other expected items. All in all a good stay.

Very convenient for travel nice clean hotel.

It was an ok stay for our needs. Staff was friendly. The room was big. The hallway smelled a bit. One of the elevators that was closest to us went out out second (out of 4 days) morning and was never back up working.

Notice a lots of broken things like blinds , cracked wash basin etc . House keeping was terrible they don’t come unless you tell them my toilet was clogged told the front desk and they left the plunger in front of room and I end up doing myself

Front staff employees are truly service orientated, helpful and friendly! I made a complaint about a noisy room and the front staff took care of it. They were also helpful when my husband had a conference call to take at the last minute before checking out. Continental breakfast was good with a variety of choices, both hot and cold items. The room we checked in was for disabled access, which was unusual. No chair, no closet, no hangers, no phone in the room. Even disabled hotel rooms have at least a phone and one chair. We requested a chair to be placed in the room, and they accommodated for us. Work staff is good here.

The ceiling in the shower was falling apart, into the shower. They were unable to move us to another king room. Only one hand towel was in the room. Elevators were dirty and hadn't been inspected since 2019. And the bed and bedding was nothing like other Holiday Inn properties we've stayed at.

Everything was easy, clean and efficient

Great location. Good amenities, and close to the venue for a wedding we attended

Could use better water pressure and a nicer shower head.

Likes: mattress good, shower good, clean, breakfast was good. Dislikes: room was freezing when we got there, 60 degrees. Couldn’t get the heat to work, actually cool didn’t work either. Went to front desk and couldn’t get waited on as only 1 person was there with about 15 people waiting to check in. Went to shower the following morning and found there was only a 3/4 used shampoo container. Went to the front desk and got it.

no tv remote or. hair dryere

Very nice rooms. Off the highway somewhat, so traffic noise is not a problem. Lounger in the room had heavy staining. Shower gel and conditioner in the shower were empty.