Holiday Inn Express WHITE MARSH, an IHG Hotel

It is just ok

Best Holiday Express I've ever stayed at!!!

We were just for a night, the hotel served the purpose we needed, we came here for a family event and were for a little tiny bit. Nothing wrong, but also not much to be in awe about. It did the job

I booked the room to attend funeral of a friend checking in at 3:30 pm. I was not in the room very much till after 10pm. The temperature in the room was very cold at 62 degrees, I turned it up to 73 and went to bed. I could not sleep so I got up and put my coat and went back to bed. I tried to sleep but temperature still was very cold , Finally at 3 am I called the front desk to ask for assistance, A staff member arrived very quickly , She tried for15 minutes to get the temperature Finally with no results with getting the blower to stop blowing cold air , she turned the temperature up to 82 degrees and the room finally started getting warm. After she left I finally was able to get to sleep until 8:00 am. When I was checking out at 10:00am , I told the staff member at the desk if the worker during the night has left a note about the incident and he said he had not seen one so I told him that the temperature was very cold in the room and the night staff member could not get the blower off and had to turn the temperature up to 83 degrees for me to get heat., He told me that in each room, the heater unit had a sensor in it that after no movement in the room as when someone went to bed the unit lowered the temperature by 10 degrees, I feel if this information first should have been explained to all staff because the night female staff should have been informed of this action, Also this information should be posted in room above so quest would know to adjust temperature,

Very friendly staff. Very clean room. Free good breakfast.

The recent renovations have truly breathed new life into this place, creating a welcoming atmosphere that feels fresh and inviting. The staff goes above and beyond, always ready with a smile and helpful tips. And let's not forget the delightful breakfast buffet – a perfect way to kickstart your day with a delicious spread!

I would definitely visit again.

The breakfast was wonderful. The bacon was crispy and delicious!

Great location

Nice, clean place.

Okay

Upon arrival the staff was friendly and efficient. Our room was clean and very comfortable. Check out process was seamless.

Super clean, nice little gym, hot breakfast in the morning. Very peaceful area

Brand new Amazing breakfast Nice clean room and great amenities

Best hotel I have stayed in in awhile. The beds were comfortable, great shower and hotel was clean. Also the breakfast in the morning was great with many options to choose from,

Would definitely stay again. Staff are kind, breakfast was yummy and hotel was clean.

Stay was nice. Breakfast was not that good.

Good for the price. Clean, basic, comfortable.

The facility is clean and breakfast is good.

Room was spacious and clean. Water pressure in the shower was wonderful.