Holland Hotel Free Parking Jersey City

Great place with excellent service

GM, calls my room accusing me of smoking in my room!! He was rude and very aggressive! I was leaving my room for the day and asked Quinton to please come to my room so he could see/smell for himself. He said NO! And angrily hung up the phone! Terrible customer service. How dare you accuse me so rudely and then refuse to see the truth!! I went to the front desk and told the desk guy what had happened. I asked him to please come to the room because I felt the GM was trying to be shady and collect money for false allegations. GM comes from back, interrupts us and says NO he’s not leaving the front desk! People are allowed to smoke outside per hotel policy. If your floor is on the first floor your ac/vent faces the area where people are allowed to smoke. So instead of taking the responsibility of not having a designated “smoking area” for the people outside smoking in turn causing rooms to smell of smoke due to poor management. GM wanted someone to blame for HIS poor managing!! Lastly there’s several rooms with no working heaters. Room 220 I checked in 18 degrees outside and no heat!! I had to prop my door open to get the hallway heat. I was given another room directly access (221 maybe) NO HEAT. GM wanted to play “let’s find a working heater” I suggested a working portable heater would be ok. I had things to do and places to go. Ridiculous service from a General Manager! The staff was outstanding! Helpful and considerate. The GM was absolutely terroble’

As advertised. Nice staff too

Can’t beat the price! Clean and well kept hotel. I had a small issue with the temp of my room but the staff was quick to rectify my issues. The night man and the men in the morning (I did not get names) were extremely nice and helpful. As a solo traveler I felt safe at the hotel and walking in the area. There’s food right next door and several convenient stores/gas stations in walking distance. The continental (plus) breakfast provided at the hotel was plentiful to get my day started. Pathway station is a quick short walk from the hotel as well. I would definitely book here again.

Great stay for the price quick stop to visit NYC and free parking

Good place to stay

One particular manager was quite unprofessional .

An absolute gem with an affordable price! Super clean and comfortable. Plenty of parking and free.

I liked everything and manager on site checked me in , efficiently and professional and friendly...great hospitality

Second visit in three weeks. If you are going into NYC, you stay here. A 10-minute walk to a $3 PATH train ride into Manhattan while your car stays parked at the hotel for free, even after you check out. Staff is wonderful. Rooms are clean. It's an older building and it has some creaks and rattles, but the price is unbeatable and you get much more than you pay for.

Incredibly clean and quiet. Great Staff!!

Really good experience

a good enough to stay overnight near NYC.

Good

Very family friendly and well located and safe area.

Third time staying here, always stay here when you want to visit NYC!

Cama muy comoda, ubicacion muy cerca del path, personal muy amable

This place is a great option when visiting NYC. Cheap, clean, safe, and staffed by nice, smart, people. But both beds in my room were in need of replacement. They have years of wear and tear from guests sitting on one side of the bed, wearing it down. It's drastic. Really. No hyperbole. But I will staty here again. All other factors make up for it.

Very good services

It’s the second time I stay in the Holland Hotel in very satisfied with the service and special with the location, do you have access to everything just walking.